:root{--tl-green:#14885c;--tl-green-dark:#0b5f43;--tl-navy:#10253f;--tl-text:#24364d;--tl-muted:#66778b;--tl-bg:#f4f7f8;--tl-card:#fff;--tl-line:#dfe7e8;--tl-warning:#fff8e7}
.tlunati-page{background:var(--tl-bg)}
.tl-app,.tl-app *{box-sizing:border-box}.tl-app{direction:rtl;color:var(--tl-text);font-family:Arial,"Noto Sans Hebrew",sans-serif;line-height:1.55;background:var(--tl-bg);min-height:100vh}.tl-app a{color:inherit}.tl-container{width:min(1180px,calc(100% - 32px));margin:0 auto;padding:28px 0 64px}.tl-nav{position:sticky;top:0;z-index:50;display:flex;align-items:center;justify-content:space-between;gap:24px;padding:12px max(24px,calc((100vw - 1180px)/2));background:rgba(255,255,255,.96);border-bottom:1px solid var(--tl-line);backdrop-filter:blur(12px)}.tl-nav__brand{text-decoration:none}.tl-nav__links{display:flex;align-items:center;gap:22px}.tl-nav__links>a{text-decoration:none;font-weight:700}.tl-logo{display:inline-flex;align-items:center}.tl-logo img{width:220px;height:auto;display:block}.tl-logo--compact img{width:136px}.tl-button{display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:11px 22px;border:0;border-radius:12px;background:var(--tl-green);color:#fff!important;text-decoration:none;font-weight:800;cursor:pointer}.tl-button:hover{background:var(--tl-green-dark)}.tl-button--small{min-height:40px;padding:8px 16px}.tl-button--ghost{background:#fff;color:var(--tl-green-dark)!important;border:1px solid #b9d7cb}.tl-eyebrow{display:block;color:var(--tl-green-dark);font-size:13px;font-weight:900;letter-spacing:.08em}.tl-hero{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(320px,.7fr);gap:44px;align-items:center;padding:56px 0 42px}.tl-hero h1{margin:10px 0 16px;color:var(--tl-navy);font-size:clamp(38px,5vw,68px);line-height:1.08;letter-spacing:-.04em}.tl-hero p{max-width:740px;color:var(--tl-muted);font-size:20px}.tl-searchbar{display:flex;gap:10px;max-width:760px;margin:28px 0 18px;padding:8px;border:1px solid var(--tl-line);border-radius:16px;background:#fff;box-shadow:0 12px 35px rgba(16,37,63,.08)}.tl-searchbar input{flex:1;min-width:0;border:0;padding:10px 14px;font:inherit;font-size:17px;outline:0}.tl-searchbar button{border:0;border-radius:11px;background:var(--tl-green);color:#fff;padding:10px 22px;font:inherit;font-weight:800;cursor:pointer}.tl-searchbar--wide{max-width:none}.tl-hero__actions{display:flex;gap:12px;flex-wrap:wrap}.tl-hero__visual{display:grid;grid-template-columns:1fr 1fr;gap:14px}.tl-score-card{grid-column:1/-1;padding:30px;border-radius:26px;background:linear-gradient(145deg,var(--tl-green),var(--tl-green-dark));color:#fff;box-shadow:0 24px 60px rgba(11,95,67,.22)}.tl-score-card span{font-weight:800}.tl-score-card strong{display:block;margin:8px 0;font-size:42px}.tl-score-card p{margin:0;color:#e6fff5;font-size:15px}.tl-mini-stat{padding:22px;border:1px solid var(--tl-line);border-radius:20px;background:#fff;text-align:center}.tl-mini-stat strong{display:block;color:var(--tl-navy);font-size:30px}.tl-mini-stat span{color:var(--tl-muted)}.tl-how{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:16px 0 54px}.tl-how>div{padding:24px;border:1px solid var(--tl-line);border-radius:20px;background:#fff}.tl-how>div>span{width:36px;height:36px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:#e9f6f0;color:var(--tl-green-dark);font-weight:900}.tl-how h3{margin:14px 0 6px;color:var(--tl-navy)}.tl-how p{margin:0;color:var(--tl-muted)}.tl-section{margin:46px 0}.tl-section__head{display:flex;align-items:end;justify-content:space-between;gap:20px;margin-bottom:18px}.tl-section__head h2{margin:4px 0 0;color:var(--tl-navy);font-size:32px}.tl-grid{display:grid;gap:16px}.tl-grid--3{grid-template-columns:repeat(3,minmax(0,1fr))}.tl-grid--2{grid-template-columns:repeat(2,minmax(0,1fr))}.tl-company-card,.tl-complaint-card{display:flex;flex-direction:column;min-width:0;padding:20px;border:1px solid var(--tl-line);border-radius:20px;background:#fff;box-shadow:0 8px 24px rgba(16,37,63,.035)}.tl-company-card__top{display:flex;gap:12px;align-items:center}.tl-avatar{width:48px;height:48px;flex:0 0 48px;display:flex;align-items:center;justify-content:center;border-radius:14px;background:#e8f5ef;color:var(--tl-green-dark);font-size:22px;font-weight:900}.tl-avatar--large{width:86px;height:86px;flex-basis:86px;border-radius:24px;font-size:36px}.tl-company-card h3,.tl-complaint-card h3{margin:0;color:var(--tl-navy);font-size:20px}.tl-company-card h3 a,.tl-complaint-card h3 a{text-decoration:none}.tl-company-card__top span{color:var(--tl-muted);font-size:12px}.tl-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:18px 0}.tl-metrics>div{padding:10px;border-radius:12px;background:#f6f9f9;text-align:center}.tl-metrics strong{display:block;color:var(--tl-navy);font-size:18px}.tl-metrics span{color:var(--tl-muted);font-size:11px}.tl-card-link{margin-top:auto;color:var(--tl-green-dark)!important;font-weight:800;text-decoration:none}.tl-status{display:inline-flex;align-self:flex-start;padding:5px 9px;border-radius:999px;background:#eaf5f0;color:var(--tl-green-dark);font-size:11px;font-weight:900}.tl-complaint-card p{color:var(--tl-muted)}.tl-complaint-card footer{display:flex;justify-content:space-between;gap:10px;margin-top:auto;padding-top:12px;border-top:1px solid var(--tl-line);font-size:12px}.tl-page-head{max-width:800px;padding:34px 0 18px}.tl-page-head h1{margin:5px 0 8px;color:var(--tl-navy);font-size:46px;line-height:1.1}.tl-page-head p{color:var(--tl-muted);font-size:18px}.tl-form{display:grid;gap:18px;max-width:860px;padding:28px;border:1px solid var(--tl-line);border-radius:24px;background:#fff}.tl-form--compact{max-width:520px}.tl-form__section{display:grid;gap:14px;padding-bottom:20px;border-bottom:1px solid var(--tl-line)}.tl-form__section:last-child{border-bottom:0}.tl-form h2{margin:0;color:var(--tl-navy)}.tl-form label{display:grid;gap:7px;font-weight:800}.tl-form label small,.tl-helptext{color:var(--tl-muted);font-weight:400}.tl-form input,.tl-form textarea,.tl-form select{width:100%;padding:12px 13px;border:1px solid #cfdadc;border-radius:11px;background:#fff;font:inherit;color:var(--tl-text)}.tl-form input:focus,.tl-form textarea:focus,.tl-form select:focus{outline:3px solid rgba(20,136,92,.16);border-color:var(--tl-green)}.tl-form__grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.tl-check{display:flex!important;grid-template-columns:none!important;flex-direction:row;align-items:flex-start;gap:10px!important;font-weight:400!important}.tl-check input{width:auto;margin-top:5px}.tl-hp{position:absolute!important;left:-9999px!important}.tl-auth{display:grid;grid-template-columns:1fr 1fr;gap:28px;align-items:start}.tl-auth>div,.tl-auth>form{padding:28px;border:1px solid var(--tl-line);border-radius:24px;background:#fff}.tl-auth .login-username,.tl-auth .login-password,.tl-auth .login-remember{display:grid;gap:6px}.tl-auth input[type=text],.tl-auth input[type=password]{width:100%;padding:12px;border:1px solid #cfdadc;border-radius:10px}.tl-feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin:12px 0 34px}.tl-feature-grid article{padding:24px;border:1px solid var(--tl-line);border-radius:20px;background:#fff}.tl-feature-grid h3{margin-top:0;color:var(--tl-navy)}.tl-account-actions{display:flex;gap:10px;margin-bottom:18px}.tl-list{display:grid;gap:10px}.tl-list article{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px;border:1px solid var(--tl-line);border-radius:16px;background:#fff}.tl-list h3{margin:5px 0 0}.tl-list h3 a{text-decoration:none}.tl-list p{margin:0;color:var(--tl-muted);font-size:12px}.tl-company-head{display:grid;grid-template-columns:auto 1fr auto;gap:20px;align-items:center;padding:34px;border:1px solid var(--tl-line);border-radius:26px;background:#fff}.tl-company-head h1{margin:4px 0;color:var(--tl-navy);font-size:42px}.tl-company-head p{margin:0;color:var(--tl-muted)}.tl-reputation{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:18px 0}.tl-reputation>div{padding:22px;border:1px solid var(--tl-line);border-radius:18px;background:#fff;text-align:center}.tl-reputation span{display:block;color:var(--tl-muted)}.tl-reputation strong{display:block;color:var(--tl-navy);font-size:30px}.tl-callout{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:28px;border-radius:22px;background:#e9f6f0}.tl-callout h2,.tl-callout p{margin:0}.tl-complaint-page{max-width:900px;margin:20px auto}.tl-complaint-page>header,.tl-complaint-body,.tl-thread,.tl-evaluation,.tl-report,.tl-complaint-page>.tl-form{margin-bottom:16px;padding:26px;border:1px solid var(--tl-line);border-radius:22px;background:#fff}.tl-complaint-page h1{margin:10px 0;color:var(--tl-navy);font-size:42px;line-height:1.15}.tl-complaint-meta{display:flex;gap:14px;color:var(--tl-muted)}.tl-complaint-body h2,.tl-thread h2{color:var(--tl-navy)}.tl-thread article{padding:18px;border-radius:16px}.tl-thread__company{background:#ebf7f1}.tl-thread__consumer{background:#f4f7fa}.tl-thread article>div{display:flex;justify-content:space-between;gap:10px}.tl-evaluation{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.tl-evaluation div{padding:14px;border-radius:14px;background:#f5f8f8;text-align:center}.tl-evaluation span,.tl-evaluation strong{display:block}.tl-evaluation strong{font-size:24px;color:var(--tl-navy)}.tl-report details{display:grid;gap:10px}.tl-report summary{cursor:pointer;font-weight:800}.tl-report label{display:grid;gap:6px;margin-top:10px}.tl-report textarea,.tl-report select{width:100%;padding:10px;border:1px solid var(--tl-line);border-radius:10px}.tl-report button{margin-top:10px}.tl-legal{max-width:900px;padding:34px;border:1px solid var(--tl-line);border-radius:24px;background:#fff}.tl-legal h1{color:var(--tl-navy);font-size:44px;line-height:1.15}.tl-legal h2{margin-top:30px;color:var(--tl-navy)}.tl-legal p,.tl-legal li{color:#40536b}.tl-notice{margin-bottom:18px;padding:14px 16px;border:1px solid #b9d7cb;border-radius:12px;background:#edf8f3;color:var(--tl-green-dark);font-weight:800}.tl-empty{grid-column:1/-1;padding:34px;border:1px dashed #b9cacc;border-radius:18px;background:#fff;text-align:center;color:var(--tl-muted)}.tl-footer{display:flex;align-items:center;justify-content:space-between;gap:30px;padding:34px max(24px,calc((100vw - 1180px)/2));border-top:1px solid var(--tl-line);background:#fff}.tl-footer p{margin:4px 0;color:var(--tl-muted)}.tl-footer nav{display:flex;gap:18px;flex-wrap:wrap}.tl-footer a{text-decoration:none;font-weight:700}
@media(max-width:900px){.tl-nav__links>a:not(.tl-button){display:none}.tl-hero{grid-template-columns:1fr}.tl-how,.tl-grid--3,.tl-grid--2,.tl-feature-grid{grid-template-columns:1fr 1fr}.tl-auth{grid-template-columns:1fr}.tl-company-head{grid-template-columns:auto 1fr}.tl-company-head>.tl-button{grid-column:1/-1}.tl-reputation{grid-template-columns:1fr 1fr}}
@media(max-width:620px){.tl-container{width:min(100% - 20px,1180px);padding-top:16px}.tl-nav{padding:10px 12px}.tl-logo--compact img{width:116px}.tl-hero{padding:28px 0}.tl-hero h1{font-size:38px}.tl-hero p{font-size:17px}.tl-searchbar{display:grid}.tl-hero__visual,.tl-how,.tl-grid--3,.tl-grid--2,.tl-feature-grid,.tl-form__grid,.tl-reputation,.tl-evaluation{grid-template-columns:1fr}.tl-page-head h1,.tl-company-head h1,.tl-complaint-page h1,.tl-legal h1{font-size:34px}.tl-form,.tl-legal,.tl-complaint-page>header,.tl-complaint-body,.tl-thread,.tl-evaluation,.tl-report,.tl-complaint-page>.tl-form{padding:18px}.tl-company-head{grid-template-columns:1fr;text-align:center}.tl-company-head .tl-avatar{margin:auto}.tl-callout,.tl-footer{align-items:flex-start;flex-direction:column}.tl-footer{padding:28px 18px}}


/* 1.2.0 — site completo, independente do tema e mobile-first */
html:has(body.tlunati-standalone){margin-top:0!important;background:#f4f7f8}
body.tlunati-standalone{margin:0!important;padding:0!important;min-width:320px;background:#f4f7f8;color:#24364d;overflow-x:hidden}
body.tlunati-standalone #wpadminbar{position:fixed}
body.tlunati-standalone .tl-app{width:100%;min-height:100svh;overflow:clip}
.tl-site-header{position:sticky;top:0;z-index:100;border-bottom:1px solid rgba(208,222,221,.9);background:rgba(255,255,255,.94);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px)}
.admin-bar .tl-site-header{top:32px}
.tl-site-header .tl-nav{position:relative;top:auto;max-width:1220px;margin:0 auto;padding:12px 20px;border:0;background:transparent;backdrop-filter:none}
.tl-nav__links a{position:relative;color:#33485f;font-size:14px;transition:color .18s ease}
.tl-nav__links>a:not(.tl-button):after{content:"";position:absolute;right:0;bottom:-8px;width:0;height:2px;border-radius:99px;background:var(--tl-green);transition:width .18s ease}
.tl-nav__links>a:not(.tl-button):hover{color:var(--tl-green-dark)}
.tl-nav__links>a:not(.tl-button):hover:after{width:100%}
.tl-nav__toggle{display:none;width:44px;height:44px;align-items:center;justify-content:center;flex-direction:column;gap:5px;border:1px solid #d8e4e2;border-radius:12px;background:#fff;cursor:pointer}
.tl-nav__toggle span{display:block;width:20px;height:2px;border-radius:99px;background:#17324d;transition:transform .18s ease,opacity .18s ease}
.tl-nav__toggle[aria-expanded="true"] span:nth-child(1){transform:translateY(7px) rotate(45deg)}
.tl-nav__toggle[aria-expanded="true"] span:nth-child(2){opacity:0}
.tl-nav__toggle[aria-expanded="true"] span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}
.tl-mobile-menu{display:none;max-width:1220px;margin:0 auto;padding:0 20px 16px;background:#fff}
.tl-mobile-menu a{display:flex;align-items:center;min-height:48px;padding:10px 12px;border-bottom:1px solid #edf2f1;color:#263a51;text-decoration:none;font-weight:800}
.tl-mobile-menu .tl-button{margin-top:12px;border-bottom:0;color:#fff}
.tl-container.tl-home{padding-top:0}
.tl-home-hero{position:relative;display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.75fr);gap:52px;align-items:center;padding:72px 0 64px}
.tl-home-hero:before{content:"";position:absolute;z-index:0;top:-160px;right:-220px;width:520px;height:520px;border-radius:50%;background:radial-gradient(circle,rgba(20,136,92,.13),rgba(20,136,92,0) 68%);pointer-events:none}
.tl-home-hero>*{position:relative;z-index:1}
.tl-pill{display:inline-flex;align-items:center;min-height:34px;padding:7px 13px;border:1px solid #cfe5dc;border-radius:999px;background:#eef8f3;color:#0b694a;font-size:12px;font-weight:900;letter-spacing:.04em}
.tl-home-hero h1{max-width:760px;margin:16px 0 18px;color:#10253f;font-size:clamp(42px,5.4vw,72px);line-height:1.04;letter-spacing:-.045em}
.tl-home-hero h1 em{color:var(--tl-green);font-style:normal}
.tl-home-hero__content>p{max-width:720px;margin:0;color:#607287;font-size:20px;line-height:1.7}
.tl-searchbar--hero{max-width:760px;margin:30px 0 18px;padding:7px 8px 7px 14px;border-color:#d5e3e0;border-radius:18px;box-shadow:0 18px 45px rgba(16,37,63,.09)}
.tl-searchbar--hero>span{display:flex;align-items:center;justify-content:center;width:32px;color:#6b7d8f;font-size:26px}
.tl-searchbar--hero input{min-height:48px;font-size:17px}
.tl-searchbar--hero button{min-width:116px;border-radius:13px}
.tl-home-hero__actions{display:flex;align-items:center;gap:20px;flex-wrap:wrap}
.tl-button--hero{min-height:52px;padding-inline:28px;border-radius:14px;box-shadow:0 12px 24px rgba(20,136,92,.18)}
.tl-text-link{display:inline-flex;align-items:center;gap:8px;color:#173753!important;text-decoration:none;font-weight:900}
.tl-text-link b{color:var(--tl-green);font-size:20px}
.tl-trust-row{display:flex;flex-wrap:wrap;gap:10px 18px;margin-top:24px;color:#5c6f82;font-size:12px;font-weight:800}
.tl-trust-row span:before{color:var(--tl-green)}
.tl-home-hero__visual{display:grid;gap:14px}
.tl-visual-main{position:relative;overflow:hidden;padding:30px;border-radius:28px;background:linear-gradient(145deg,#14885c,#0a5b42);color:#fff;box-shadow:0 28px 65px rgba(9,91,64,.24)}
.tl-visual-main:after{content:"";position:absolute;left:-55px;bottom:-85px;width:210px;height:210px;border:28px solid rgba(255,255,255,.07);border-radius:50%}
.tl-visual-main__icon{width:52px;height:52px;display:flex;align-items:center;justify-content:center;margin-bottom:24px;border-radius:17px;background:rgba(255,255,255,.16);font-size:26px;font-weight:900}
.tl-visual-main>span{display:block;color:#dff9ed;font-size:12px;font-weight:900;letter-spacing:.08em}
.tl-visual-main>strong{display:block;max-width:350px;margin:7px 0 10px;font-size:31px;line-height:1.18}
.tl-visual-main p{position:relative;z-index:1;margin:0;color:#e8fff4;font-size:14px}
.tl-visual-stats{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.tl-visual-stats>div{padding:20px;border:1px solid #dbe6e4;border-radius:20px;background:#fff;text-align:center;box-shadow:0 8px 24px rgba(16,37,63,.04)}
.tl-visual-stats strong{display:block;color:#10253f;font-size:28px;line-height:1}
.tl-visual-stats span{display:block;margin-top:7px;color:#68798b;font-size:12px;font-weight:800}
.tl-visual-note{display:flex;gap:12px;align-items:flex-start;padding:15px 17px;border:1px solid #dce8e5;border-radius:18px;background:#fff}
.tl-visual-note>span{font-size:22px}
.tl-visual-note p{margin:0;color:#596b7e;font-size:13px;line-height:1.55}
.tl-section__head--home{align-items:center;margin-bottom:22px}
.tl-section__head--home h2{font-size:clamp(28px,3.3vw,40px);letter-spacing:-.025em}
.tl-section__head--home p{margin:5px 0 0;color:#66788b}
.tl-section__head--home>a{color:#0c704f!important;text-decoration:none;font-size:13px;font-weight:900}
.tl-home-categories,.tl-home-flow{padding:48px 0}
.tl-category-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:13px}
.tl-category-grid>a{display:grid;grid-template-columns:48px minmax(0,1fr);column-gap:12px;align-items:center;padding:18px;border:1px solid #dde7e5;border-radius:18px;background:#fff;color:#1d354e;text-decoration:none;box-shadow:0 7px 20px rgba(16,37,63,.028);transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
.tl-category-grid>a:hover{transform:translateY(-3px);border-color:#abd5c4;box-shadow:0 14px 30px rgba(16,37,63,.07)}
.tl-category-grid>a>span{grid-row:1/3;width:48px;height:48px;display:flex;align-items:center;justify-content:center;border-radius:15px;background:#eef8f3;font-size:23px}
.tl-category-grid strong{font-size:14px;line-height:1.25}
.tl-category-grid small{margin-top:3px;color:#7a8998;font-size:11px}
.tl-home-flow{border-top:1px solid #e0e8e7;border-bottom:1px solid #e0e8e7}
.tl-flow-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.tl-flow-grid article{display:flex;gap:14px;align-items:flex-start;padding:22px;border:1px solid #dfe7e7;border-radius:20px;background:#fff}
.tl-flow-grid article>span{width:36px;height:36px;flex:0 0 36px;display:flex;align-items:center;justify-content:center;border-radius:12px;background:#14885c;color:#fff;font-weight:900}
.tl-flow-grid h3{margin:1px 0 7px;color:#142e48;font-size:17px}
.tl-flow-grid p{margin:0;color:#65768a;font-size:13px;line-height:1.55}
.tl-home-businesses,.tl-home-recent{margin:54px 0}
.tl-grid--4{grid-template-columns:repeat(4,minmax(0,1fr))}
.tl-company-card{padding:18px;border-radius:19px;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}
.tl-company-card:hover{transform:translateY(-3px);border-color:#c6ded5;box-shadow:0 16px 34px rgba(16,37,63,.075)}
.tl-company-card__top{align-items:flex-start}
.tl-company-card__top>div:last-child{min-width:0}
.tl-company-card__category{display:block!important;margin:0 0 3px;color:#718194!important;font-size:10px!important;font-weight:800}
.tl-company-card__top small{color:#647789;font-size:10px}
.tl-company-card__service{min-height:42px;margin:13px 0 0;color:#607185;font-size:12px;line-height:1.55}
.tl-company-card .tl-metrics{margin:14px 0}
.tl-company-card .tl-metrics>div{padding:8px 5px}
.tl-company-card .tl-metrics strong{font-size:16px}
.tl-company-card .tl-metrics span{font-size:9px}
.tl-company-card .tl-card-link{display:flex;align-items:center;justify-content:space-between;padding-top:12px;border-top:1px solid #edf1f1;font-size:12px}
.tl-complaint-card{border-radius:19px}
.tl-empty--welcome{display:flex;align-items:center;justify-content:center;gap:18px;text-align:right}
.tl-empty--welcome>span{font-size:34px}
.tl-empty--welcome>div{max-width:620px}
.tl-empty--welcome strong{display:block;color:#18324d;font-size:19px}
.tl-empty--welcome p{margin:4px 0 0}
.tl-empty--welcome .tl-button{margin-right:auto}
.tl-home-cta{display:flex;align-items:center;justify-content:space-between;gap:30px;margin:70px 0 14px;padding:38px 42px;border-radius:28px;background:linear-gradient(135deg,#10253f,#173b59);color:#fff;box-shadow:0 22px 50px rgba(16,37,63,.17)}
.tl-home-cta .tl-eyebrow{color:#8fe0bf}
.tl-home-cta h2{margin:6px 0 7px;font-size:34px}
.tl-home-cta p{margin:0;color:#d8e3eb}
.tl-button--light{flex:0 0 auto;background:#fff;color:#0c6548!important}
.tl-button--light:hover{background:#eaf7f2}
.tl-footer{display:grid;grid-template-columns:minmax(260px,1fr) minmax(280px,1.3fr) minmax(200px,.7fr);align-items:start;padding-block:42px}
.tl-footer__brand small{color:#8a98a6}
.tl-footer__contact{display:grid;gap:5px}
.tl-footer__contact strong{color:#19314a}
.tl-footer__contact a{color:#0d704f!important;text-decoration:none;font-weight:800}
.tl-results{margin-top:22px}
.tl-page-head{padding-top:46px}

@media(max-width:1050px){
  .tl-grid--4{grid-template-columns:repeat(2,minmax(0,1fr))}
  .tl-category-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .tl-flow-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:900px){
  .tl-site-header .tl-nav{padding-inline:16px}
  .tl-nav__links{display:none!important}
  .tl-nav__toggle{display:flex}
  .tl-mobile-menu.is-open{display:grid}
  .tl-home-hero{grid-template-columns:1fr;gap:34px;padding:48px 0}
  .tl-home-hero__visual{grid-template-columns:minmax(0,1fr) minmax(220px,.55fr)}
  .tl-visual-main{grid-row:1/3}
  .tl-visual-stats{grid-template-columns:1fr}
  .tl-footer{grid-template-columns:1fr 1fr}
  .tl-footer__contact{grid-column:1/-1}
}
@media(max-width:782px){.admin-bar .tl-site-header{top:46px}}
@media(max-width:620px){
  body.tlunati-standalone{padding-bottom:env(safe-area-inset-bottom)}
  .tl-site-header .tl-nav{min-height:66px;padding:9px 12px}
  .tl-logo--compact img{width:124px!important}
  .tl-mobile-menu{padding:0 12px 14px}
  .tl-container{width:min(100% - 24px,1180px)!important;padding-bottom:44px}
  .tl-home-hero{padding:34px 0 42px}
  .tl-home-hero h1{font-size:40px;line-height:1.08}
  .tl-home-hero__content>p{font-size:16px;line-height:1.65}
  .tl-searchbar--hero{display:grid!important;grid-template-columns:auto minmax(0,1fr);gap:2px;margin-top:23px;padding:7px}
  .tl-searchbar--hero>span{width:28px}
  .tl-searchbar--hero input{min-height:42px;padding-inline:8px;font-size:16px}
  .tl-searchbar--hero button{grid-column:1/-1;min-height:44px;margin-top:4px}
  .tl-home-hero__actions{align-items:flex-start;flex-direction:column;gap:14px}
  .tl-button--hero{width:100%}
  .tl-trust-row{display:grid;gap:7px;margin-top:20px}
  .tl-home-hero__visual{display:grid;grid-template-columns:1fr}
  .tl-visual-main{grid-row:auto;padding:24px;border-radius:23px}
  .tl-visual-main>strong{font-size:27px}
  .tl-visual-stats{grid-template-columns:1fr 1fr}
  .tl-visual-stats>div{padding:17px 8px}
  .tl-home-categories,.tl-home-flow{padding:38px 0}
  .tl-section__head--home{align-items:flex-start;flex-direction:column;gap:9px}
  .tl-category-grid,.tl-flow-grid,.tl-grid--4{grid-template-columns:1fr}
  .tl-category-grid>a{padding:15px}
  .tl-flow-grid article{padding:18px}
  .tl-home-businesses,.tl-home-recent{margin:44px 0}
  .tl-empty--welcome{align-items:flex-start;flex-direction:column;padding:24px;text-align:right}
  .tl-empty--welcome .tl-button{width:100%;margin:0}
  .tl-home-cta{align-items:flex-start;flex-direction:column;margin-top:50px;padding:27px 23px;border-radius:23px}
  .tl-home-cta h2{font-size:28px}
  .tl-home-cta .tl-button{width:100%}
  .tl-footer{grid-template-columns:1fr;padding:32px 18px}
  .tl-footer nav{display:grid;grid-template-columns:1fr 1fr;width:100%;gap:8px 16px}
  .tl-footer__contact{grid-column:auto}
  .tl-page-head{padding-top:28px}
}

/* 1.3.0 — experiência de reputação, interação e acessibilidade */
:root{
  --tl-green:#0f7b50;
  --tl-green-dark:#075f3c;
  --tl-green-soft:#eaf7f1;
  --tl-navy:#142b43;
  --tl-text:#253a50;
  --tl-muted:#5c6f82;
  --tl-bg:#f5f7f8;
  --tl-card:#fff;
  --tl-line:#d9e3e3;
  --tl-focus:#ffbf47;
  --tl-danger:#a6382d;
  --tl-warning-strong:#8a5a00;
  --tl-radius:18px;
}
html.tl-font-large{font-size:112.5%}
html.tl-font-small{font-size:93.75%}
body.tlunati-standalone{background:var(--tl-bg)}
.tl-app{font-size:1rem}
.tl-app button,.tl-app input,.tl-app select,.tl-app textarea{font-family:inherit}
.tl-app a,.tl-app button,.tl-app input,.tl-app select,.tl-app textarea,.tl-app summary{outline-offset:3px}
.tl-app a:focus-visible,.tl-app button:focus-visible,.tl-app input:focus-visible,.tl-app select:focus-visible,.tl-app textarea:focus-visible,.tl-app summary:focus-visible{outline:3px solid var(--tl-focus)!important;box-shadow:0 0 0 2px #142b43!important}
.tl-app button{min-height:44px}
.tl-skip-link{position:fixed;z-index:1000;top:8px;right:8px;transform:translateY(-160%);padding:12px 18px;border-radius:10px;background:#111;color:#fff!important;text-decoration:none;font-weight:900}
.tl-skip-link:focus{transform:none}
.tl-nav__mobile-actions{display:none;align-items:center;gap:8px}
.tl-accessibility-toggle{min-height:40px;padding:7px 11px;border:1px solid #cfdcda;border-radius:10px;background:#fff;color:#263b50;font-weight:800;cursor:pointer}
.tl-accessibility-toggle:hover{border-color:#8abca8;background:#f2faf6}
.tl-accessibility-toggle--icon{width:42px;padding:0;font-size:18px}
.tl-accessibility-panel{border-top:1px solid #e3eaea;background:#fff;box-shadow:0 16px 30px rgba(20,43,67,.08)}
.tl-accessibility-panel__inner{display:flex;align-items:center;justify-content:space-between;gap:18px;width:min(1180px,calc(100% - 32px));margin:0 auto;padding:13px 0}
.tl-accessibility-panel__inner>strong{color:var(--tl-navy);white-space:nowrap}
.tl-accessibility-actions{display:flex;flex-wrap:wrap;gap:8px}
.tl-accessibility-actions button{padding:8px 12px;border:1px solid #cfdcda;border-radius:9px;background:#fff;color:#24394d;font-weight:800;cursor:pointer}
.tl-accessibility-actions button[aria-pressed="true"]{border-color:var(--tl-green);background:var(--tl-green-soft);color:var(--tl-green-dark)}
.tl-site-header .tl-nav{min-height:72px}
.tl-nav__links{gap:18px}
.tl-nav__links>a,.tl-nav__links>button{font-size:14px}
.tl-container{width:min(1180px,calc(100% - 32px))}
.tl-container.tl-home{padding-bottom:72px}

/* Home principal */
.tl-home-hero--reputation{grid-template-columns:minmax(0,1.18fr) minmax(330px,.82fr);gap:48px;padding:64px 0 48px}
.tl-home-hero--reputation:before{top:-220px;right:-250px;width:620px;height:620px}
.tl-home-hero--reputation h1{max-width:780px;margin:14px 0 14px;font-size:clamp(44px,5.7vw,70px);letter-spacing:-.055em}
.tl-home-hero--reputation .tl-home-hero__content>p{max-width:700px;font-size:19px;line-height:1.65}
.tl-searchbar--hero{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;max-width:790px;margin:26px 0 16px;padding:7px;border:2px solid #cbdad6;border-radius:16px;box-shadow:0 15px 35px rgba(20,43,67,.09)}
.tl-searchbar--hero:focus-within{border-color:var(--tl-green);box-shadow:0 0 0 4px rgba(15,123,80,.13),0 15px 35px rgba(20,43,67,.09)}
.tl-searchbar--hero input{min-height:52px;padding-inline:10px;border:0;font-size:17px}
.tl-searchbar--hero button{min-height:50px;padding-inline:24px;border-radius:11px}
.tl-home-hero__actions{margin-top:8px}
.tl-trust-row{gap:10px 20px;margin-top:22px;color:#52687c;font-size:13px}
.tl-trust-row span{display:inline-flex;align-items:center;gap:7px}
.tl-trust-row span:before{content:"✓";display:flex;align-items:center;justify-content:center;width:19px;height:19px;border-radius:50%;background:#dff3e9;color:var(--tl-green-dark);font-size:11px;font-weight:900}
.tl-home-action-panel{padding:18px;border:1px solid #d4e1df;border-radius:26px;background:#fff;box-shadow:0 24px 55px rgba(20,43,67,.10)}
.tl-action-panel__header{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;padding:4px 4px 14px}
.tl-action-panel__header span{color:var(--tl-muted);font-size:12px;font-weight:800}
.tl-action-panel__header strong{color:var(--tl-navy);font-size:21px}
.tl-action-choice{display:grid;grid-template-columns:46px minmax(0,1fr) auto;gap:12px;align-items:center;min-height:82px;margin-top:9px;padding:13px;border:1px solid #e0e8e7;border-radius:16px;background:#fff;color:var(--tl-text)!important;text-decoration:none;transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
.tl-action-choice:hover{transform:translateY(-2px);border-color:#9cc8b6;box-shadow:0 10px 22px rgba(20,43,67,.08)}
.tl-action-choice--primary{border-color:#add5c4;background:#eef9f4}
.tl-action-choice__icon{width:46px;height:46px;display:flex;align-items:center;justify-content:center;border-radius:13px;background:#edf3f4;color:var(--tl-navy);font-size:24px;font-weight:900}
.tl-action-choice--primary .tl-action-choice__icon{background:var(--tl-green);color:#fff}
.tl-action-choice strong,.tl-action-choice small{display:block}
.tl-action-choice strong{color:var(--tl-navy);font-size:16px}
.tl-action-choice small{margin-top:2px;color:var(--tl-muted);font-size:12px}
.tl-action-choice>b{color:var(--tl-green);font-size:22px}
.tl-action-panel__stats{display:grid;grid-template-columns:1fr 1fr;gap:9px;margin-top:14px}
.tl-action-panel__stats>div{padding:13px;border-radius:14px;background:#f5f8f8;text-align:center}
.tl-action-panel__stats strong,.tl-action-panel__stats span{display:block}
.tl-action-panel__stats strong{color:var(--tl-navy);font-size:24px;line-height:1.05}
.tl-action-panel__stats span{margin-top:4px;color:var(--tl-muted);font-size:11px;font-weight:800}

/* Atalhos */
.tl-home-shortcuts{padding:28px 0 48px}
.tl-shortcut-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.tl-shortcut-grid>a{display:flex;gap:14px;align-items:flex-start;min-height:116px;padding:20px;border:1px solid var(--tl-line);border-radius:18px;background:#fff;text-decoration:none;box-shadow:0 7px 20px rgba(20,43,67,.035);transition:transform .18s ease,border-color .18s ease}
.tl-shortcut-grid>a:hover{transform:translateY(-3px);border-color:#9ec9b7}
.tl-shortcut-grid>a>span{width:36px;height:36px;flex:0 0 36px;display:flex;align-items:center;justify-content:center;border-radius:11px;background:var(--tl-navy);color:#fff;font-weight:900}
.tl-shortcut-grid strong,.tl-shortcut-grid small{display:block}
.tl-shortcut-grid strong{color:var(--tl-navy);font-size:17px}
.tl-shortcut-grid small{margin-top:6px;color:var(--tl-muted);font-size:13px;line-height:1.5}

/* Seções e categorias */
.tl-section__head--home{margin-bottom:20px}
.tl-section__head--home h2{margin-top:4px;font-size:clamp(27px,3vw,38px)}
.tl-section__head--home p{font-size:14px}
.tl-home-categories{padding:44px 0;border-top:1px solid #e2e9e8;border-bottom:1px solid #e2e9e8}
.tl-category-grid{grid-template-columns:repeat(5,minmax(0,1fr));gap:11px}
.tl-category-grid>a{grid-template-columns:42px minmax(0,1fr);min-height:88px;padding:14px;border-radius:15px}
.tl-category-grid>a>span{width:42px;height:42px;border-radius:12px;background:#eaf6f0;color:var(--tl-green-dark);font-size:19px;font-weight:900}
.tl-category-grid strong{font-size:13px}
.tl-category-grid small{font-size:10px}
.tl-home-businesses,.tl-home-recent{margin:52px 0}

/* Reputação das empresas */
.tl-company-card{position:relative;padding:19px;border-radius:18px;overflow:hidden}
.tl-company-card:before{content:"";position:absolute;top:0;right:0;left:0;height:4px;background:#b9c5ca}
.tl-company-card--excellent:before{background:#078344}
.tl-company-card--good:before{background:#3c9b55}
.tl-company-card--regular:before{background:#c68a13}
.tl-company-card--poor:before{background:#b44b3d}
.tl-company-card__top{padding-top:4px}
.tl-company-card__top h3{font-size:19px;line-height:1.25}
.tl-company-card__top small{font-size:11px}
.tl-reputation-badge{align-self:flex-start;margin-top:14px;padding:5px 9px;border-radius:999px;background:#edf1f2;color:#526370;font-size:10px;font-weight:900}
.tl-reputation-badge--excellent{background:#dff4e7;color:#076638}
.tl-reputation-badge--good{background:#e8f5e9;color:#2a7138}
.tl-reputation-badge--regular{background:#fff3d8;color:#775000}
.tl-reputation-badge--poor{background:#fde9e6;color:#8d2e25}
.tl-company-card__service{min-height:44px;margin:11px 0 0;font-size:12px}
.tl-company-card .tl-metrics{grid-template-columns:repeat(4,1fr);gap:6px;margin:14px 0}
.tl-company-card .tl-metrics>div{padding:8px 3px;border-radius:10px}
.tl-company-card .tl-metrics strong{font-size:15px}
.tl-company-card .tl-metrics span{font-size:9px}
.tl-company-card .tl-card-link{min-height:42px;padding-top:10px;font-size:12px}

/* Reclamações e filtros */
.tl-filter-tabs{display:flex;flex-wrap:wrap;gap:8px;margin:-4px 0 15px}
.tl-filter-tabs button{padding:8px 14px;border:1px solid #cfdcda;border-radius:999px;background:#fff;color:#334a60;font-weight:800;cursor:pointer}
.tl-filter-tabs button:hover,.tl-filter-tabs button.is-active{border-color:var(--tl-green);background:var(--tl-green);color:#fff}
.tl-filter-result{min-height:22px;margin:0 0 8px;color:var(--tl-muted);font-size:12px;font-weight:800}
.tl-complaint-card{padding:19px;border-radius:18px}
.tl-complaint-card[hidden]{display:none!important}
.tl-complaint-card__head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}
.tl-complaint-card__date{color:var(--tl-muted);font-size:11px}
.tl-complaint-card h3{font-size:19px;line-height:1.35}
.tl-complaint-card p{margin:10px 0 18px;font-size:13px;line-height:1.6}
.tl-complaint-card footer{align-items:center}
.tl-complaint-card footer a{color:var(--tl-green-dark)!important;text-decoration:none;font-weight:900}
.tl-status{padding:6px 10px}
.tl-status--waiting{background:#fff1d8;color:#795100}
.tl-status--answered{background:#e8f0fb;color:#245a91}
.tl-status--resolved{background:#dff4e7;color:#076638}
.tl-status--unresolved{background:#fde8e5;color:#8f3028}
.tl-status--review{background:#edf1f2;color:#526370}

/* Processo */
.tl-home-flow{padding:45px 0;border-top:1px solid #e0e8e7;border-bottom:0}
.tl-flow-grid--3{grid-template-columns:repeat(3,minmax(0,1fr))}
.tl-flow-grid article{min-height:132px}
.tl-home-cta{margin-top:58px}

/* Página de busca */
.tl-page-head--search{max-width:850px}
.tl-company-search-panel{padding:22px;border:1px solid var(--tl-line);border-radius:22px;background:#fff;box-shadow:0 12px 30px rgba(20,43,67,.055)}
.tl-company-search-panel label{display:grid;gap:7px;color:var(--tl-navy);font-size:13px;font-weight:900}
.tl-company-search-panel .tl-searchbar{margin:0;box-shadow:none}
.tl-company-search-panel__filters{display:grid;grid-template-columns:minmax(170px,1fr) minmax(170px,.7fr) auto auto;gap:12px;align-items:end;margin-top:15px;padding-top:15px;border-top:1px solid #e8eeee}
.tl-company-search-panel select{min-height:46px;padding:10px 12px;border:1px solid #cfdadc;border-radius:10px;background:#fff;color:var(--tl-text);font:inherit}
.tl-button--filter{min-height:46px}
.tl-clear-filter{display:flex;align-items:center;justify-content:center;min-height:46px;padding:8px 12px;color:var(--tl-green-dark)!important;font-weight:900;text-decoration:none}
.tl-results-summary{margin:18px 0 0;color:var(--tl-muted);font-size:14px}
.tl-results-summary strong{color:var(--tl-navy);font-size:18px}
.tl-empty--action{display:grid;justify-items:center;gap:10px}
.tl-empty--action p{max-width:620px;margin:0 0 6px}

/* Melhoria de leitura geral */
.tl-form,.tl-auth>div,.tl-auth>form,.tl-company-head,.tl-complaint-page>header,.tl-complaint-body,.tl-thread,.tl-evaluation,.tl-report,.tl-legal{box-shadow:0 8px 24px rgba(20,43,67,.035)}
.tl-form input,.tl-form textarea,.tl-form select,.tl-report textarea,.tl-report select{min-height:46px;border-color:#bdcbcf}
.tl-form textarea,.tl-report textarea{min-height:auto}
.tl-form label,.tl-report label{font-size:14px}
.tl-footer{border-top:1px solid #dce5e5}

/* Modos de acessibilidade */
html.tl-link-underline .tl-app a:not(.tl-button){text-decoration:underline!important;text-decoration-thickness:2px!important;text-underline-offset:3px!important}
html.tl-high-contrast body.tlunati-standalone,html.tl-high-contrast .tl-app{background:#000!important;color:#fff!important}
html.tl-high-contrast .tl-site-header,html.tl-high-contrast .tl-accessibility-panel,html.tl-high-contrast .tl-mobile-menu,html.tl-high-contrast .tl-footer,html.tl-high-contrast .tl-company-card,html.tl-high-contrast .tl-complaint-card,html.tl-high-contrast .tl-home-action-panel,html.tl-high-contrast .tl-shortcut-grid>a,html.tl-high-contrast .tl-category-grid>a,html.tl-high-contrast .tl-flow-grid article,html.tl-high-contrast .tl-form,html.tl-high-contrast .tl-company-search-panel,html.tl-high-contrast .tl-company-head,html.tl-high-contrast .tl-reputation>div,html.tl-high-contrast .tl-complaint-page>header,html.tl-high-contrast .tl-complaint-body,html.tl-high-contrast .tl-thread,html.tl-high-contrast .tl-evaluation,html.tl-high-contrast .tl-report,html.tl-high-contrast .tl-legal{background:#000!important;color:#fff!important;border-color:#fff!important;box-shadow:none!important}
html.tl-high-contrast .tl-app h1,html.tl-high-contrast .tl-app h2,html.tl-high-contrast .tl-app h3,html.tl-high-contrast .tl-app strong,html.tl-high-contrast .tl-app p,html.tl-high-contrast .tl-app span,html.tl-high-contrast .tl-app small,html.tl-high-contrast .tl-app label,html.tl-high-contrast .tl-app a{color:#fff!important}
html.tl-high-contrast .tl-button,html.tl-high-contrast .tl-searchbar button,html.tl-high-contrast .tl-filter-tabs button.is-active{background:#ff0!important;color:#000!important;border:2px solid #fff!important}
html.tl-high-contrast .tl-app input,html.tl-high-contrast .tl-app select,html.tl-high-contrast .tl-app textarea,html.tl-high-contrast .tl-accessibility-actions button,html.tl-high-contrast .tl-accessibility-toggle{background:#000!important;color:#fff!important;border:2px solid #fff!important}
html.tl-high-contrast .tl-action-choice,html.tl-high-contrast .tl-metrics>div,html.tl-high-contrast .tl-action-panel__stats>div{background:#111!important;border-color:#fff!important}

@media(max-width:1050px){
  .tl-category-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
  .tl-shortcut-grid{grid-template-columns:1fr 1fr}
  .tl-company-search-panel__filters{grid-template-columns:1fr 1fr auto}
  .tl-company-search-panel__filters .tl-clear-filter{grid-column:1/-1;justify-content:flex-start;min-height:34px;padding:0}
}
@media(max-width:900px){
  .tl-nav__mobile-actions{display:flex}
  .tl-nav__links{display:none!important}
  .tl-home-hero--reputation{grid-template-columns:1fr;gap:30px;padding:45px 0 35px}
  .tl-home-action-panel{max-width:none}
  .tl-shortcut-grid{grid-template-columns:1fr}
  .tl-flow-grid--3{grid-template-columns:1fr 1fr}
  .tl-accessibility-panel__inner{align-items:flex-start;flex-direction:column}
}
@media(max-width:620px){
  .tl-site-header .tl-nav{min-height:64px}
  .tl-logo--compact img{width:116px!important}
  .tl-accessibility-panel__inner{width:min(100% - 24px,1180px);padding:12px 0}
  .tl-accessibility-actions{display:grid;grid-template-columns:1fr 1fr;width:100%}
  .tl-accessibility-actions button:last-child{grid-column:1/-1}
  .tl-mobile-menu{padding-inline:12px}
  .tl-container{width:min(100% - 22px,1180px)!important}
  .tl-home-hero--reputation{padding:30px 0 26px}
  .tl-home-hero--reputation h1{font-size:39px;line-height:1.08}
  .tl-home-hero--reputation .tl-home-hero__content>p{font-size:16px}
  .tl-searchbar--hero{grid-template-columns:auto minmax(0,1fr);margin-top:20px}
  .tl-searchbar--hero button{grid-column:1/-1;width:100%;margin-top:3px}
  .tl-home-hero__actions{align-items:stretch;flex-direction:column;gap:10px}
  .tl-home-hero__actions .tl-button,.tl-home-hero__actions .tl-text-link{width:100%;justify-content:center}
  .tl-trust-row{display:grid;grid-template-columns:1fr;gap:7px}
  .tl-home-action-panel{padding:13px;border-radius:20px}
  .tl-action-choice{min-height:76px;padding:11px}
  .tl-action-choice__icon{width:42px;height:42px}
  .tl-home-shortcuts{padding:20px 0 35px}
  .tl-shortcut-grid>a{min-height:auto;padding:17px}
  .tl-category-grid{grid-template-columns:1fr 1fr}
  .tl-category-grid>a{grid-template-columns:36px minmax(0,1fr);min-height:78px;padding:11px}
  .tl-category-grid>a>span{width:36px;height:36px}
  .tl-company-card .tl-metrics{grid-template-columns:repeat(2,1fr)}
  .tl-filter-tabs{display:grid;grid-template-columns:1fr 1fr}
  .tl-filter-tabs button{width:100%;padding-inline:8px}
  .tl-flow-grid--3{grid-template-columns:1fr}
  .tl-company-search-panel{padding:15px;border-radius:18px}
  .tl-company-search-panel__filters{grid-template-columns:1fr}
  .tl-company-search-panel__filters .tl-clear-filter{grid-column:auto}
  .tl-company-search-panel .tl-searchbar{display:grid;grid-template-columns:1fr}
  .tl-company-search-panel .tl-searchbar button{width:100%}
  .tl-results{margin-top:14px}
}
@media(prefers-reduced-motion:reduce){
  .tl-app *{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}
}
.tl-reputation-count{display:block;margin-top:6px;color:var(--tl-muted);font-size:10px;font-weight:700}
.tl-company-head__labels{display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.tl-company-head__labels .tl-reputation-badge{margin-top:0}
.tl-reputation small{display:block;margin-top:5px;color:var(--tl-muted);font-size:10px;line-height:1.35}
@media(max-width:620px){.tl-company-head__labels{justify-content:center}}

/* --------------------------------------------------------------------------
   Home 1.3.1 — experiência leve, editorial e focada nas últimas reclamações
   -------------------------------------------------------------------------- */
body.tlunati-standalone{background:#f6f8fb}
.tl-container.tl-home--minimal{width:min(1240px,calc(100% - 36px));padding-top:26px;padding-bottom:86px}
.tl-home--minimal .tl-notice{margin-bottom:18px}

.tl-home-hero--minimal{
  position:relative;
  display:grid;
  grid-template-columns:minmax(0,1.08fr) minmax(370px,.92fr);
  gap:clamp(38px,6vw,82px);
  align-items:center;
  min-height:590px;
  padding:clamp(58px,7vw,92px);
  overflow:hidden;
  border:1px solid rgba(255,255,255,.7);
  border-radius:38px;
  background:
    radial-gradient(circle at 8% 0%,rgba(39,199,139,.24),transparent 32%),
    radial-gradient(circle at 96% 100%,rgba(68,115,255,.20),transparent 36%),
    linear-gradient(135deg,#0d253e 0%,#123b52 56%,#0b5e4a 100%);
  box-shadow:0 30px 90px rgba(17,38,61,.20);
  color:#fff;
}
.tl-home-hero--minimal:before,.tl-home-hero--minimal:after{content:"";position:absolute;border-radius:50%;pointer-events:none}
.tl-home-hero--minimal:before{width:290px;height:290px;top:-145px;left:28%;border:1px solid rgba(255,255,255,.14)}
.tl-home-hero--minimal:after{width:520px;height:520px;right:-270px;bottom:-300px;border:1px solid rgba(255,255,255,.12)}
.tl-home-hero__copy,.tl-home-hero__showcase{position:relative;z-index:2;min-width:0}
.tl-home-kicker{display:inline-flex;align-items:center;gap:10px;padding:8px 13px;border:1px solid rgba(255,255,255,.17);border-radius:999px;background:rgba(255,255,255,.08);font-size:13px;font-weight:850;backdrop-filter:blur(10px)}
.tl-home-kicker i{width:8px;height:8px;border-radius:50%;background:#5df0ae;box-shadow:0 0 0 6px rgba(93,240,174,.12)}
.tl-home-hero--minimal h1{max-width:720px;margin:24px 0 18px;color:#fff;font-size:clamp(48px,6vw,78px);line-height:1.02;letter-spacing:-.055em}
.tl-home-hero--minimal h1 em{color:#79efbd;font-style:normal}
.tl-home-hero--minimal .tl-home-hero__copy>p{max-width:650px;margin:0;color:rgba(255,255,255,.78);font-size:clamp(17px,1.7vw,20px);line-height:1.75}
.tl-home-primary-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:28px}
.tl-button--hero-primary,.tl-button--hero-secondary{min-height:54px;border-radius:15px;padding-inline:22px;transition:transform .18s ease,box-shadow .18s ease,background .18s ease}
.tl-button--hero-primary{background:#69e5ad;color:#082d24!important;box-shadow:0 12px 30px rgba(80,223,163,.22)}
.tl-button--hero-primary:hover{background:#82f0c0;transform:translateY(-2px);box-shadow:0 17px 35px rgba(80,223,163,.28)}
.tl-button--hero-primary>span{margin-left:8px;font-size:22px;line-height:1}
.tl-button--hero-secondary{border:1px solid rgba(255,255,255,.22);background:rgba(255,255,255,.08);color:#fff!important;backdrop-filter:blur(10px)}
.tl-button--hero-secondary:hover{background:rgba(255,255,255,.15);transform:translateY(-2px)}
.tl-button--hero-secondary>span{margin-right:9px}

.tl-home-quick-search{display:grid;grid-template-columns:auto minmax(0,1fr) 46px;align-items:center;max-width:650px;margin-top:22px;padding:7px 9px;border:1px solid rgba(255,255,255,.19);border-radius:16px;background:rgba(255,255,255,.10);backdrop-filter:blur(14px);transition:border-color .18s ease,background .18s ease,box-shadow .18s ease}
.tl-home-quick-search:focus-within{border-color:rgba(121,239,189,.75);background:rgba(255,255,255,.14);box-shadow:0 0 0 4px rgba(121,239,189,.10)}
.tl-home-quick-search__icon{padding:0 9px;color:#8cf3c5;font-size:22px}
.tl-home-quick-search input{width:100%;min-width:0;min-height:44px;border:0;background:transparent;color:#fff;font:inherit;font-size:15px;outline:0}
.tl-home-quick-search input::placeholder{color:rgba(255,255,255,.62)}
.tl-home-quick-search button{width:42px;min-height:42px;padding:0;border:0;border-radius:12px;background:#fff;color:#14324b;font:inherit;font-size:20px;font-weight:900;cursor:pointer;transition:transform .18s ease,background .18s ease}
.tl-home-quick-search button:hover{transform:translateX(-2px);background:#79efbd}
.tl-home-confidence{display:flex;flex-wrap:wrap;gap:10px 22px;margin-top:20px;color:rgba(255,255,255,.66);font-size:12px;font-weight:750}
.tl-home-confidence span{display:inline-flex;align-items:center;gap:7px}
.tl-home-confidence span:before{content:"";width:5px;height:5px;border-radius:50%;background:#79efbd}

.tl-home-hero__showcase{min-height:420px;display:flex;align-items:center;justify-content:center}
.tl-home-showcase-glow{position:absolute;width:390px;height:390px;border-radius:50%;background:radial-gradient(circle,rgba(104,230,174,.24),transparent 66%);filter:blur(8px);animation:tl-home-breathe 5s ease-in-out infinite}
.tl-home-showcase-card{position:relative;z-index:3;width:min(100%,430px);padding:25px;border:1px solid rgba(255,255,255,.42);border-radius:26px;background:rgba(255,255,255,.94);box-shadow:0 34px 80px rgba(4,18,30,.28);color:var(--tl-text);transform:rotate(-1.2deg);transition:transform .3s ease,box-shadow .3s ease}
.tl-home-showcase-card:hover{transform:rotate(0) translateY(-7px);box-shadow:0 42px 90px rgba(4,18,30,.34)}
.tl-home-showcase-card__top,.tl-home-showcase-card__bottom{display:flex;align-items:center;justify-content:space-between;gap:12px}
.tl-live-dot{display:inline-flex;align-items:center;gap:8px;color:#53677a;font-size:11px;font-weight:850}
.tl-live-dot i{width:8px;height:8px;border-radius:50%;background:#20b978;box-shadow:0 0 0 5px rgba(32,185,120,.13);animation:tl-home-pulse 2s ease-in-out infinite}
.tl-home-showcase-logo{width:38px;height:38px;display:flex;align-items:center;justify-content:center;border-radius:12px;background:#12374d;color:#fff;font-size:19px;font-weight:900}
.tl-home-showcase-card__company{margin-top:30px;color:#14885c;font-size:13px;font-weight:900}
.tl-home-showcase-card h2{margin:7px 0 9px;color:#10253f;font-size:clamp(23px,3vw,31px);line-height:1.25;letter-spacing:-.02em}
.tl-home-showcase-card p{min-height:66px;margin:0 0 22px;color:#68798b;font-size:14px;line-height:1.65}
.tl-home-showcase-card__bottom{padding-top:18px;border-top:1px solid #e5ebee}
.tl-home-showcase-card__bottom a{color:#0b6d4b!important;text-decoration:none;font-size:13px;font-weight:900}
.tl-home-showcase-card__bottom a span{margin-right:5px}
.tl-home-mini-card{position:absolute;z-index:4;display:flex;align-items:center;gap:10px;padding:12px 14px;border:1px solid rgba(255,255,255,.32);border-radius:16px;background:rgba(255,255,255,.93);box-shadow:0 15px 35px rgba(5,24,38,.18);color:#183249;animation:tl-home-float 4.5s ease-in-out infinite}
.tl-home-mini-card>span{width:34px;height:34px;display:flex;align-items:center;justify-content:center;border-radius:10px;background:#e6f8f0;color:#0c7952;font-size:18px;font-weight:900}
.tl-home-mini-card strong,.tl-home-mini-card small{display:block;white-space:nowrap}
.tl-home-mini-card strong{font-size:12px}.tl-home-mini-card small{color:#748493;font-size:10px}
.tl-home-mini-card--one{top:22px;right:-20px}.tl-home-mini-card--two{bottom:24px;left:-18px;animation-delay:-2.2s}

.tl-home-recent{margin:84px 0 20px}
.tl-home-recent__header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:25px}
.tl-home-recent__header h2{margin:5px 0 5px;color:#10253f;font-size:clamp(32px,4vw,48px);line-height:1.12;letter-spacing:-.035em}
.tl-home-recent__header p{margin:0;color:#6c7c8c;font-size:15px}
.tl-home-all-link{display:inline-flex;align-items:center;gap:8px;min-height:46px;padding:9px 16px;border:1px solid #d7e1e5;border-radius:13px;background:#fff;color:#18394d!important;text-decoration:none;font-size:13px;font-weight:900;box-shadow:0 6px 18px rgba(16,37,63,.04);transition:transform .18s ease,border-color .18s ease}
.tl-home-all-link:hover{transform:translateY(-2px);border-color:#8bc9ae}
.tl-home-filter-bar{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:18px;padding:8px;border:1px solid #e2e8ec;border-radius:17px;background:#fff;box-shadow:0 10px 30px rgba(16,37,63,.045)}
.tl-home-filter-bar .tl-filter-tabs{flex-wrap:nowrap;gap:5px;margin:0;overflow:auto;scrollbar-width:none}
.tl-home-filter-bar .tl-filter-tabs::-webkit-scrollbar{display:none}
.tl-home-filter-bar .tl-filter-tabs button{flex:0 0 auto;min-height:42px;padding:8px 17px;border:0;border-radius:11px;background:transparent;color:#5c6e7e;transition:background .18s ease,color .18s ease,transform .18s ease}
.tl-home-filter-bar .tl-filter-tabs button:hover{background:#eef6f2;color:#0d6e4c;transform:none}
.tl-home-filter-bar .tl-filter-tabs button.is-active{background:#102f46;color:#fff;box-shadow:0 7px 17px rgba(16,47,70,.16)}
.tl-home-filter-bar .tl-filter-result{flex:0 0 auto;min-height:auto;margin:0;padding-inline:10px;color:#7b8996;font-size:11px;white-space:nowrap}

.tl-home-complaint-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.tl-complaint-card{position:relative;min-height:300px;padding:22px;border:1px solid #e1e8ec;border-radius:22px;background:#fff;box-shadow:0 10px 30px rgba(16,37,63,.045);overflow:hidden;transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease}
.tl-complaint-card:before{content:"";position:absolute;top:0;right:0;left:0;height:4px;background:#c6d0d5}
.tl-complaint-card--waiting:before{background:#efb54b}.tl-complaint-card--answered:before{background:#4d8ed1}.tl-complaint-card--resolved:before{background:#22a870}.tl-complaint-card--unresolved:before{background:#d65c50}.tl-complaint-card--review:before{background:#8795a1}
.tl-complaint-card:hover{transform:translateY(-5px);border-color:#bfddd1;box-shadow:0 20px 48px rgba(16,37,63,.10)}
.tl-complaint-card__head{align-items:flex-start;margin-bottom:18px}
.tl-complaint-card__company{display:flex;align-items:center;gap:10px;min-width:0}
.tl-complaint-card__avatar{width:39px;height:39px;flex:0 0 39px;display:flex;align-items:center;justify-content:center;border-radius:12px;background:linear-gradient(145deg,#e9f6f1,#dcece8);color:#0d6e4d;font-size:17px;font-weight:900}
.tl-complaint-card__company>div{min-width:0}.tl-complaint-card__company strong,.tl-complaint-card__company small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tl-complaint-card__company strong{max-width:145px;color:#183249;font-size:13px}.tl-complaint-card__company small{margin-top:2px;color:#8a97a2;font-size:10px}
.tl-complaint-card .tl-status{flex:0 0 auto;padding:5px 8px;font-size:9px}
.tl-complaint-card h3{margin:0;color:#10253f;font-size:20px;line-height:1.4;letter-spacing:-.01em}
.tl-complaint-card h3 a{text-decoration:none;background-image:linear-gradient(currentColor,currentColor);background-position:100% 100%;background-repeat:no-repeat;background-size:0 1px;transition:background-size .2s ease}
.tl-complaint-card:hover h3 a{background-size:100% 1px}
.tl-complaint-card p{display:-webkit-box;min-height:65px;margin:11px 0 20px;overflow:hidden;color:#6b7a89;font-size:13px;line-height:1.7;-webkit-line-clamp:3;-webkit-box-orient:vertical}
.tl-complaint-card footer{align-items:center;margin-top:auto;padding-top:16px;border-top:1px solid #edf1f3}
.tl-complaint-card__public{display:inline-flex;align-items:center;gap:7px;color:#8a97a1;font-size:10px;font-weight:750}
.tl-complaint-card__public i{width:6px;height:6px;border-radius:50%;background:#38b77e}
.tl-complaint-card footer a{display:inline-flex;align-items:center;gap:5px;color:#0c7550!important;font-size:12px;font-weight:900}
.tl-home-load-more-wrap{display:flex;justify-content:center;margin-top:28px}
.tl-home-load-more{display:inline-flex;align-items:center;gap:9px;min-height:50px;padding:10px 20px;border:1px solid #cfdae0;border-radius:14px;background:#fff;color:#183a50;font:inherit;font-size:13px;font-weight:900;cursor:pointer;box-shadow:0 7px 22px rgba(16,37,63,.05);transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
.tl-home-load-more:hover{transform:translateY(-2px);border-color:#88c8ab;box-shadow:0 12px 28px rgba(16,37,63,.09)}
.tl-home-load-more[hidden]{display:none!important}
.tl-mobile-complaint-cta{display:none}

@keyframes tl-home-pulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.5;transform:scale(.85)}}
@keyframes tl-home-float{0%,100%{transform:translateY(0)}50%{transform:translateY(-9px)}}
@keyframes tl-home-breathe{0%,100%{transform:scale(.94);opacity:.8}50%{transform:scale(1.07);opacity:1}}

html.tl-high-contrast .tl-home-hero--minimal,html.tl-high-contrast .tl-home-showcase-card,html.tl-high-contrast .tl-home-mini-card,html.tl-high-contrast .tl-home-filter-bar,html.tl-high-contrast .tl-home-all-link,html.tl-high-contrast .tl-home-load-more{background:#000!important;color:#fff!important;border:2px solid #fff!important;box-shadow:none!important}
html.tl-high-contrast .tl-home-quick-search{border:2px solid #fff!important;background:#000!important}
html.tl-high-contrast .tl-home-filter-bar .tl-filter-tabs button.is-active{background:#ff0!important;color:#000!important}

@media(max-width:1050px){
  .tl-home-hero--minimal{grid-template-columns:minmax(0,1fr) minmax(320px,.82fr);padding:56px 46px;gap:34px}
  .tl-home-mini-card--one{right:-4px}.tl-home-mini-card--two{left:-4px}
  .tl-home-complaint-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:820px){
  .tl-container.tl-home--minimal{width:min(100% - 24px,1240px);padding-top:14px}
  .tl-home-hero--minimal{grid-template-columns:1fr;min-height:auto;padding:52px 34px;border-radius:30px}
  .tl-home-hero__copy{text-align:center}
  .tl-home-hero--minimal .tl-home-hero__copy>p,.tl-home-quick-search{margin-inline:auto}
  .tl-home-primary-actions,.tl-home-confidence{justify-content:center}
  .tl-home-hero__showcase{min-height:380px;margin-top:6px}
  .tl-home-showcase-card{transform:none}
  .tl-home-mini-card--one{right:4%;top:8px}.tl-home-mini-card--two{left:4%;bottom:4px}
  .tl-home-recent{margin-top:62px}
}
@media(max-width:620px){
  .tl-container.tl-home--minimal{width:min(100% - 18px,1240px)!important;padding-top:9px;padding-bottom:112px}
  .tl-home-hero--minimal{padding:38px 18px 30px;border-radius:24px;box-shadow:0 20px 55px rgba(17,38,61,.18)}
  .tl-home-kicker{font-size:11px}
  .tl-home-hero--minimal h1{margin:18px 0 14px;font-size:clamp(39px,13vw,54px)}
  .tl-home-hero--minimal .tl-home-hero__copy>p{font-size:15px;line-height:1.65}
  .tl-home-primary-actions{display:grid;grid-template-columns:1fr;gap:9px;margin-top:22px}
  .tl-button--hero-primary,.tl-button--hero-secondary{width:100%;min-height:50px}
  .tl-home-quick-search{grid-template-columns:auto minmax(0,1fr) 42px;margin-top:15px;padding:5px 6px;border-radius:14px;text-align:right}
  .tl-home-quick-search__icon{padding-inline:6px}
  .tl-home-quick-search input{font-size:13px}
  .tl-home-confidence{gap:7px 13px;margin-top:15px;font-size:10px}
  .tl-home-hero__showcase{min-height:318px;margin-top:10px}
  .tl-home-showcase-glow{width:290px;height:290px}
  .tl-home-showcase-card{width:calc(100% - 14px);padding:20px;border-radius:21px}
  .tl-home-showcase-card__company{margin-top:22px}
  .tl-home-showcase-card h2{font-size:22px}
  .tl-home-showcase-card p{min-height:58px;font-size:12px}
  .tl-home-mini-card{display:none}
  .tl-home-recent{margin-top:46px}
  .tl-home-recent__header{align-items:flex-start;margin-bottom:18px}
  .tl-home-recent__header h2{font-size:34px}
  .tl-home-recent__header p{font-size:13px}
  .tl-home-all-link{min-height:40px;padding:7px 10px;font-size:11px;white-space:nowrap}
  .tl-home-filter-bar{display:block;padding:6px;border-radius:14px}
  .tl-home-filter-bar .tl-filter-tabs{padding-bottom:1px}
  .tl-home-filter-bar .tl-filter-tabs button{min-height:39px;padding-inline:14px;font-size:11px}
  .tl-home-filter-bar .tl-filter-result{padding:6px 8px 2px;text-align:right}
  .tl-home-complaint-grid{grid-template-columns:1fr;gap:12px}
  .tl-complaint-card{min-height:0;padding:18px;border-radius:18px}
  .tl-complaint-card:hover{transform:none}
  .tl-complaint-card h3{font-size:18px}
  .tl-complaint-card p{min-height:auto;margin-bottom:16px}
  .tl-home-load-more-wrap{margin-top:20px}
  .tl-home-load-more{width:100%;justify-content:center}
  .tl-mobile-complaint-cta{position:fixed;z-index:45;right:12px;bottom:calc(12px + env(safe-area-inset-bottom));left:12px;display:flex;align-items:center;justify-content:center;gap:7px;min-height:54px;border:1px solid rgba(255,255,255,.35);border-radius:16px;background:#0e7854;color:#fff!important;text-decoration:none;font-size:14px;font-weight:900;box-shadow:0 15px 38px rgba(11,82,59,.30);backdrop-filter:blur(12px)}
  .tl-footer{padding-bottom:calc(88px + env(safe-area-inset-bottom))}
}
@media(prefers-reduced-motion:reduce){
  .tl-home-showcase-glow,.tl-live-dot i,.tl-home-mini-card{animation:none!important}
  .tl-home-showcase-card,.tl-home-complaint-card,.tl-complaint-card,.tl-home-load-more,.tl-home-all-link{transition:none!important}
}

/* --------------------------------------------------------------------------
   Home 1.4.0 — leve, acolhedora, com ilustração e interação suave
   -------------------------------------------------------------------------- */
:root{
  --tl-cream:#fbf7f2;
  --tl-surface:#ffffff;
  --tl-surface-soft:#f7fbf8;
  --tl-mint:#dff4e9;
  --tl-blue-soft:#eef4ff;
  --tl-shadow-soft:0 16px 45px rgba(16,37,63,.08);
}
body.tlunati-standalone{background:linear-gradient(180deg,#f8fbfc 0%,#f5f8fa 100%)}
.tl-container.tl-home--airy{width:min(1220px,calc(100% - 32px));padding-top:22px;padding-bottom:86px}
.tl-home--airy .tl-notice{margin-bottom:18px}

.tl-home-hero--airy{
  position:relative;
  display:grid;
  grid-template-columns:minmax(0,1.02fr) minmax(360px,.98fr);
  gap:clamp(26px,5vw,64px);
  align-items:center;
  padding:clamp(28px,4vw,44px);
  border:1px solid #e6efec;
  border-radius:34px;
  background:
    radial-gradient(circle at 0% 0%,rgba(20,136,92,.10),transparent 34%),
    radial-gradient(circle at 100% 100%,rgba(92,131,255,.08),transparent 30%),
    linear-gradient(180deg,#ffffff 0%,#fbfdfc 100%);
  box-shadow:var(--tl-shadow-soft);
  overflow:hidden;
}
.tl-home-hero--airy:before,
.tl-home-hero--airy:after{content:"";position:absolute;border-radius:50%;pointer-events:none}
.tl-home-hero--airy:before{width:360px;height:360px;left:-160px;top:-180px;background:radial-gradient(circle,rgba(121,239,189,.18),transparent 65%)}
.tl-home-hero--airy:after{width:320px;height:320px;right:-120px;bottom:-170px;background:radial-gradient(circle,rgba(72,130,255,.10),transparent 64%)}
.tl-home-hero--airy .tl-home-hero__copy,
.tl-home-hero--airy .tl-home-hero__visual{position:relative;z-index:2;min-width:0}
.tl-home-kicker{display:inline-flex;align-items:center;gap:10px;padding:8px 13px;border:1px solid #dcebe5;border-radius:999px;background:#f8fcfa;color:#0b6949;font-size:12px;font-weight:900}
.tl-home-kicker i{width:8px;height:8px;border-radius:50%;background:#1ab678;box-shadow:0 0 0 7px rgba(26,182,120,.10)}
.tl-home-hero--airy h1{margin:18px 0 14px;color:#10253f;font-size:clamp(40px,5vw,66px);line-height:1.06;letter-spacing:-.045em}
.tl-home-hero--airy h1 em{color:#14885c;font-style:normal}
.tl-home-hero--airy .tl-home-hero__copy>p{max-width:620px;margin:0;color:#617284;font-size:clamp(16px,1.5vw,19px);line-height:1.75}
.tl-home-primary-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:26px}
.tl-button--hero-primary,.tl-button--hero-secondary{min-height:52px;padding-inline:22px;border-radius:14px;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease,background .18s ease}
.tl-button--hero-primary{background:#14885c;color:#fff!important;box-shadow:0 10px 26px rgba(20,136,92,.18)}
.tl-button--hero-primary:hover{background:#0f7a52;transform:translateY(-2px)}
.tl-button--hero-primary>span{margin-left:8px;font-size:21px}
.tl-button--hero-secondary{background:#fff;color:#14354c!important;border:1px solid #d7e5e0}
.tl-button--hero-secondary:hover{transform:translateY(-2px);border-color:#9dcbb8;background:#f8fcfa}
.tl-home-quick-search--airy{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;max-width:640px;margin-top:22px;padding:7px;border:1px solid #dbe7e3;border-radius:16px;background:#fff;box-shadow:0 10px 28px rgba(16,37,63,.06);transition:border-color .18s ease,box-shadow .18s ease}
.tl-home-quick-search--airy:focus-within{border-color:#87c9ae;box-shadow:0 0 0 4px rgba(20,136,92,.08),0 10px 28px rgba(16,37,63,.07)}
.tl-home-quick-search--airy .tl-home-quick-search__icon{padding:0 10px;color:#6b8a7d;font-size:20px}
.tl-home-quick-search--airy input{width:100%;min-width:0;min-height:44px;border:0;background:transparent;color:#13324b;font:inherit;font-size:15px;outline:0}
.tl-home-quick-search--airy input::placeholder{color:#8b99a6}
.tl-home-quick-search--airy button{min-width:92px;min-height:44px;padding:0 16px;border:0;border-radius:12px;background:#eef7f2;color:#0c6c4b;font:inherit;font-size:14px;font-weight:900;cursor:pointer;transition:background .18s ease,transform .18s ease}
.tl-home-quick-search--airy button:hover{background:#dff3e9;transform:translateY(-1px)}
.tl-home-confidence--airy{display:flex;flex-wrap:wrap;gap:10px 16px;margin-top:18px;color:#607384;font-size:12px;font-weight:800}
.tl-home-confidence--airy span{display:inline-flex;align-items:center;gap:8px}
.tl-home-confidence--airy span:before{content:"";width:8px;height:8px;border-radius:50%;background:#7adcb0}

.tl-home-hero__visual--airy{display:grid;gap:16px}
.tl-home-visual-shell{position:relative;min-height:420px;padding:18px 18px 0;border:1px solid #e6efec;border-radius:30px;background:linear-gradient(180deg,#fbf6ef 0%,#f4fbf7 100%);box-shadow:0 18px 48px rgba(16,37,63,.07);overflow:hidden}
.tl-home-illustration-wrap{display:flex;align-items:flex-end;justify-content:center;height:100%}
.tl-home-illustration{width:min(100%,420px);height:auto;display:block;filter:drop-shadow(0 16px 38px rgba(16,37,63,.10))}
.tl-home-spotlight-card{position:absolute;right:18px;bottom:18px;width:min(88%,330px);padding:18px;border:1px solid #e5ecea;border-radius:22px;background:rgba(255,255,255,.92);backdrop-filter:blur(10px);box-shadow:0 14px 34px rgba(16,37,63,.10)}
.tl-home-spotlight-card__tag{display:inline-flex;align-items:center;padding:5px 9px;border-radius:999px;background:#eaf6f0;color:#0c6b49;font-size:10px;font-weight:900}
.tl-home-spotlight-card__meta{display:block;margin-top:12px;color:#14885c;font-size:11px;font-weight:900}
.tl-home-spotlight-card h2{margin:6px 0 8px;color:#10253f;font-size:25px;line-height:1.3;letter-spacing:-.02em}
.tl-home-spotlight-card p{margin:0 0 16px;color:#657587;font-size:13px;line-height:1.65}
.tl-home-spotlight-card__footer{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:14px;border-top:1px solid #edf2f1}
.tl-home-spotlight-card__footer a{color:#0c6c4b!important;text-decoration:none;font-size:12px;font-weight:900}

.tl-home-stat-pills{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.tl-home-stat-pill{display:grid;gap:4px;align-items:start;justify-items:start;min-height:94px;padding:16px 18px;border:1px solid #e2eae9;border-radius:20px;background:#fff;color:#25384c;cursor:pointer;box-shadow:0 8px 24px rgba(16,37,63,.04);transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease,background .18s ease}
.tl-home-stat-pill:hover{transform:translateY(-2px);border-color:#9fcdb9;box-shadow:0 15px 35px rgba(16,37,63,.08)}
.tl-home-stat-pill[aria-pressed="true"],.tl-home-stat-pill.is-active{border-color:#7fc4a8;background:#f7fcf9;box-shadow:0 16px 32px rgba(20,136,92,.08)}
.tl-home-stat-pill strong{display:block;color:#10253f;font-size:30px;line-height:1}
.tl-home-stat-pill span{display:block;color:#617284;font-size:13px;font-weight:800}

.tl-home-recent--airy{margin:54px 0 12px}
.tl-home-recent--airy .tl-home-recent__header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:22px}
.tl-home-recent--airy .tl-home-recent__header h2{margin:5px 0;color:#10253f;font-size:clamp(30px,3.4vw,44px);line-height:1.1;letter-spacing:-.03em}
.tl-home-recent--airy .tl-home-recent__header p{margin:0;color:#6a7b8b;font-size:15px}
.tl-home-recent--airy .tl-home-all-link{display:inline-flex;align-items:center;gap:8px;min-height:44px;padding:9px 15px;border:1px solid #dde6e8;border-radius:13px;background:#fff;color:#17384c!important;text-decoration:none;font-size:13px;font-weight:900;box-shadow:0 6px 18px rgba(16,37,63,.04)}
.tl-home-recent--airy .tl-home-all-link:hover{border-color:#95c8b1}
.tl-home-filter-bar--airy{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px;padding:8px;border:1px solid #e2ebed;border-radius:18px;background:#fff;box-shadow:0 10px 26px rgba(16,37,63,.045)}
.tl-home-filter-bar--airy .tl-filter-tabs{display:flex;flex-wrap:nowrap;gap:6px;margin:0;overflow:auto;scrollbar-width:none}
.tl-home-filter-bar--airy .tl-filter-tabs::-webkit-scrollbar{display:none}
.tl-home-filter-bar--airy .tl-filter-tabs button{display:inline-flex;align-items:center;gap:8px;min-height:44px;padding:9px 14px;border:0;border-radius:12px;background:transparent;color:#526678;font-weight:900;cursor:pointer;white-space:nowrap}
.tl-home-filter-bar--airy .tl-filter-tabs button b{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;padding:0 6px;border-radius:999px;background:#edf2f4;color:#44586b;font-size:11px}
.tl-home-filter-bar--airy .tl-filter-tabs button.is-active{background:#16344a;color:#fff}
.tl-home-filter-bar--airy .tl-filter-tabs button.is-active b{background:rgba(255,255,255,.18);color:#fff}
.tl-home-filter-bar--airy .tl-filter-tabs button:hover{background:#f1f6f4;color:#0c6c4b}
.tl-home-filter-bar--airy .tl-filter-result{margin:0;padding-inline:8px;color:#778592;font-size:12px;font-weight:800;white-space:nowrap}

.tl-home-complaint-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.tl-complaint-card{position:relative;display:flex;flex-direction:column;min-height:300px;padding:20px;border:1px solid #e5ecef;border-radius:24px;background:#fff;box-shadow:0 10px 28px rgba(16,37,63,.045);overflow:hidden;transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
.tl-complaint-card[hidden]{display:none!important}
.tl-complaint-card:hover{transform:translateY(-4px);border-color:#bbddd0;box-shadow:0 18px 40px rgba(16,37,63,.09)}
.tl-complaint-card:before{display:none}
.tl-complaint-card__cover{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:-20px -20px 16px;padding:14px 18px;background:linear-gradient(90deg,#f0f7f4 0%,#f8fbfc 100%)}
.tl-complaint-card__cover small{color:#5a6d7f;font-size:11px;font-weight:900}
.tl-complaint-card__cover-icon{width:34px;height:34px;display:flex;align-items:center;justify-content:center;border-radius:12px;background:#fff;color:#0e7752;font-size:18px;font-weight:900;box-shadow:0 6px 16px rgba(16,37,63,.06)}
.tl-complaint-card__cover--waiting{background:linear-gradient(90deg,#fff5df 0%,#fdfaf2 100%)}
.tl-complaint-card__cover--answered{background:linear-gradient(90deg,#eaf2ff 0%,#f7fbff 100%)}
.tl-complaint-card__cover--resolved{background:linear-gradient(90deg,#e7f7ee 0%,#f7fcf9 100%)}
.tl-complaint-card__cover--unresolved{background:linear-gradient(90deg,#fbe9e6 0%,#fff7f6 100%)}
.tl-complaint-card__cover--review{background:linear-gradient(90deg,#edf1f3 0%,#fafcfd 100%)}
.tl-complaint-card__head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:12px}
.tl-complaint-card__company{display:flex;align-items:center;gap:10px;min-width:0}
.tl-complaint-card__avatar{width:40px;height:40px;flex:0 0 40px;display:flex;align-items:center;justify-content:center;border-radius:14px;background:#e7f4ee;color:#0d6f4d;font-size:18px;font-weight:900}
.tl-complaint-card__company>div{min-width:0}
.tl-complaint-card__company strong,.tl-complaint-card__company small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tl-complaint-card__company strong{max-width:165px;color:#16344b;font-size:13px}
.tl-complaint-card__company small{margin-top:3px;color:#8a97a3;font-size:10px}
.tl-complaint-card .tl-status{padding:5px 8px;font-size:9px;letter-spacing:.01em}
.tl-complaint-card h3{margin:0;color:#10253f;font-size:20px;line-height:1.42;letter-spacing:-.01em}
.tl-complaint-card h3 a{text-decoration:none}
.tl-complaint-card p{display:-webkit-box;min-height:66px;margin:10px 0 18px;overflow:hidden;color:#677889;font-size:13px;line-height:1.7;-webkit-line-clamp:3;-webkit-box-orient:vertical}
.tl-complaint-card footer{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:auto;padding-top:16px;border-top:1px solid #edf2f4}
.tl-complaint-card__public{display:inline-flex;align-items:center;gap:7px;color:#8a97a1;font-size:10px;font-weight:800}
.tl-complaint-card__public i{width:7px;height:7px;border-radius:50%;background:#31b178}
.tl-complaint-card footer a{display:inline-flex;align-items:center;gap:5px;color:#0d714f!important;text-decoration:none;font-size:12px;font-weight:900}
.tl-home-load-more-wrap{display:flex;justify-content:center;margin-top:28px}
.tl-home-load-more{display:inline-flex;align-items:center;gap:9px;min-height:50px;padding:10px 20px;border:1px solid #d3dde1;border-radius:14px;background:#fff;color:#16374d;font:inherit;font-size:13px;font-weight:900;cursor:pointer;box-shadow:0 8px 22px rgba(16,37,63,.05)}
.tl-home-load-more:hover{border-color:#91c7ae}

html.tl-high-contrast .tl-home-hero--airy,
html.tl-high-contrast .tl-home-visual-shell,
html.tl-high-contrast .tl-home-spotlight-card,
html.tl-high-contrast .tl-home-stat-pill,
html.tl-high-contrast .tl-home-filter-bar--airy,
html.tl-high-contrast .tl-home-all-link,
html.tl-high-contrast .tl-home-load-more,
html.tl-high-contrast .tl-complaint-card{background:#000!important;color:#fff!important;border:2px solid #fff!important;box-shadow:none!important}
html.tl-high-contrast .tl-home-quick-search--airy{background:#000!important;border:2px solid #fff!important}
html.tl-high-contrast .tl-home-filter-bar--airy .tl-filter-tabs button.is-active{background:#ff0!important;color:#000!important}

@media(max-width:1024px){
  .tl-container.tl-home--airy{width:min(100% - 24px,1220px)}
  .tl-home-hero--airy{grid-template-columns:1fr;gap:24px}
  .tl-home-hero__visual--airy{order:2}
  .tl-home-stat-pills{grid-template-columns:repeat(2,minmax(0,1fr))}
  .tl-home-complaint-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:700px){
  .tl-container.tl-home--airy{width:min(100% - 18px,1220px)!important;padding-top:12px;padding-bottom:112px}
  .tl-home-hero--airy{padding:20px;border-radius:24px;gap:20px}
  .tl-home-kicker{font-size:11px}
  .tl-home-hero--airy h1{margin-top:14px;font-size:clamp(34px,11vw,46px)}
  .tl-home-hero--airy .tl-home-hero__copy>p{font-size:15px;line-height:1.65}
  .tl-home-primary-actions{display:grid;grid-template-columns:1fr;gap:10px;margin-top:20px}
  .tl-button--hero-primary,.tl-button--hero-secondary{width:100%;justify-content:center}
  .tl-home-quick-search--airy{grid-template-columns:auto minmax(0,1fr);gap:2px}
  .tl-home-quick-search--airy button{grid-column:1/-1;width:100%}
  .tl-home-confidence--airy{display:grid;grid-template-columns:1fr;gap:7px}
  .tl-home-visual-shell{min-height:0;padding:14px 14px 0;border-radius:22px}
  .tl-home-illustration{width:min(100%,320px)}
  .tl-home-spotlight-card{position:relative;right:auto;bottom:auto;width:100%;margin-top:-4px;border-radius:18px}
  .tl-home-spotlight-card h2{font-size:22px}
  .tl-home-stat-pills{grid-template-columns:1fr 1fr;gap:10px}
  .tl-home-stat-pill{min-height:82px;padding:14px}
  .tl-home-stat-pill strong{font-size:24px}
  .tl-home-recent--airy{margin-top:42px}
  .tl-home-recent--airy .tl-home-recent__header{align-items:flex-start;flex-direction:column;gap:14px}
  .tl-home-filter-bar--airy{display:block;padding:6px 6px 10px;border-radius:15px}
  .tl-home-filter-bar--airy .tl-filter-tabs{padding-bottom:4px}
  .tl-home-filter-bar--airy .tl-filter-tabs button{min-height:40px;padding:8px 12px}
  .tl-home-filter-bar--airy .tl-filter-result{padding:6px 8px 0;white-space:normal}
  .tl-home-complaint-grid{grid-template-columns:1fr;gap:12px}
  .tl-complaint-card{min-height:0;padding:18px;border-radius:20px}
  .tl-complaint-card__cover{margin:-18px -18px 15px}
  .tl-home-load-more{width:100%;justify-content:center}
  .tl-mobile-complaint-cta{position:fixed;z-index:45;right:12px;left:12px;bottom:calc(12px + env(safe-area-inset-bottom));display:flex;align-items:center;justify-content:center;gap:7px;min-height:54px;border:1px solid rgba(255,255,255,.38);border-radius:16px;background:#0f7a52;color:#fff!important;text-decoration:none;font-size:14px;font-weight:900;box-shadow:0 15px 36px rgba(11,82,59,.28)}
  .tl-footer{padding-bottom:calc(88px + env(safe-area-inset-bottom))}
}
@media(prefers-reduced-motion:reduce){
  .tl-home-stat-pill,.tl-complaint-card,.tl-home-load-more,.tl-home-all-link,.tl-button--hero-primary,.tl-button--hero-secondary{transition:none!important}
}

/* ========================================================================== 
   TLUNATI 2.0 — NOVO SISTEMA VISUAL COMPLETO
   ========================================================================== */
:root{
  --tl2-ink:#173247;
  --tl2-text:#31485b;
  --tl2-muted:#738391;
  --tl2-green:#137a55;
  --tl2-green-dark:#0b6243;
  --tl2-mint:#e8f5ef;
  --tl2-cream:#fbf7f1;
  --tl2-peach:#fff0e3;
  --tl2-blue:#edf3ff;
  --tl2-bg:#f6f7f6;
  --tl2-card:#fff;
  --tl2-line:#e3e9e7;
  --tl2-shadow:0 18px 46px rgba(23,50,71,.075);
  --tl2-shadow-small:0 8px 24px rgba(23,50,71,.055);
  --tl2-radius:24px;
}
html{scroll-behavior:smooth}
body.tlunati-standalone,.tlunati-page{background:var(--tl2-bg)!important}
.tl-app{min-height:100vh;background:linear-gradient(180deg,#fafbf9 0%,var(--tl2-bg) 100%)!important;color:var(--tl2-text)!important;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,"Noto Sans Hebrew",sans-serif!important;line-height:1.65}
.tl-app h1,.tl-app h2,.tl-app h3,.tl-app strong{color:var(--tl2-ink)}
.tl-container{width:min(1160px,calc(100% - 32px))!important;padding:34px 0 78px!important}
.tl-eyebrow{color:var(--tl2-green)!important;letter-spacing:.04em!important}
.tl-button{min-height:48px;border-radius:14px!important;background:var(--tl2-green)!important;box-shadow:none!important;transition:transform .18s ease,background .18s ease,box-shadow .18s ease}
.tl-button:hover{background:var(--tl2-green-dark)!important;transform:translateY(-1px)}
.tl-button--ghost{background:#fff!important;color:var(--tl2-green)!important;border:1px solid #acd0c1!important}
.tl-button--ghost:hover{background:#f6fbf8!important}

/* Header */
.tl2-site-header{position:sticky;top:0;z-index:100;background:rgba(250,251,249,.90);border-bottom:1px solid rgba(219,228,224,.88);backdrop-filter:blur(18px)}
.tl2-nav{position:relative!important;top:auto!important;width:min(1160px,calc(100% - 32px));min-height:72px;margin:0 auto;padding:9px 0!important;background:transparent!important;border:0!important;box-shadow:none!important}
.tl2-nav__brand{display:flex;align-items:center}
.tl2-nav__brand .tl-logo--compact img{width:130px!important}
.tl2-nav__links{display:flex;align-items:center;gap:8px!important;margin-inline:auto}
.tl2-nav__links a{padding:10px 13px;border-radius:11px;color:#385064!important;font-size:14px;font-weight:750!important;text-decoration:none;transition:background .18s ease,color .18s ease}
.tl2-nav__links a:hover{background:#edf4f1;color:var(--tl2-green)!important}
.tl2-nav__actions{display:flex;align-items:center;gap:8px}
.tl2-icon-button{width:42px;height:42px;min-height:42px!important;padding:0!important;border:1px solid var(--tl2-line)!important;border-radius:13px!important;background:#fff!important;color:var(--tl2-ink)!important;font-weight:900;cursor:pointer}
.tl2-icon-button:hover{background:#f5f9f7!important}
.tl2-account-link{display:flex;align-items:center;gap:8px;min-height:42px;padding:7px 11px;border-radius:13px;color:#43596b!important;text-decoration:none;font-size:13px;font-weight:800}
.tl2-account-link:hover{background:#f0f5f3}
.tl2-account-link__icon{width:28px;height:28px;display:flex;align-items:center;justify-content:center;border-radius:10px;background:var(--tl2-mint);color:var(--tl2-green);font-size:12px}
.tl2-nav__cta{min-height:42px!important;padding:8px 15px!important;font-size:13px}
.tl2-nav__cta span{font-size:18px}
.tl2-menu-toggle{display:none!important}
.tl2-mobile-menu{border:1px solid var(--tl2-line);border-radius:0 0 20px 20px;background:#fff!important;box-shadow:var(--tl2-shadow)}
.tl-accessibility-panel{background:#fff!important;border-top:1px solid var(--tl2-line)!important;box-shadow:0 14px 30px rgba(23,50,71,.06)!important}
.tl-accessibility-actions button{border-radius:11px!important}

/* Home */
.tl-container.tl2-home{width:min(1180px,calc(100% - 32px))!important;padding-top:26px!important}
.tl2-home-hero{position:relative;display:grid;grid-template-columns:minmax(0,1.02fr) minmax(380px,.98fr);gap:clamp(30px,5vw,68px);align-items:center;min-height:520px;padding:clamp(34px,5vw,62px);overflow:hidden;border:1px solid #e7ece9;border-radius:34px;background:linear-gradient(135deg,#fff 0%,#fffaf5 55%,#f2faf6 100%);box-shadow:var(--tl2-shadow)}
.tl2-home-hero:before{content:"";position:absolute;width:380px;height:380px;right:-150px;top:-210px;border-radius:50%;background:radial-gradient(circle,rgba(72,190,135,.12),transparent 68%)}
.tl2-home-hero:after{content:"";position:absolute;width:300px;height:300px;left:-150px;bottom:-160px;border-radius:50%;background:radial-gradient(circle,rgba(246,175,111,.13),transparent 67%)}
.tl2-home-hero__content,.tl2-home-hero__art{position:relative;z-index:2;min-width:0}
.tl2-pill{display:inline-flex;align-items:center;gap:9px;padding:7px 12px;border:1px solid #d8e7e1;border-radius:999px;background:#f8fcfa;color:var(--tl2-green);font-size:12px;font-weight:900}
.tl2-pill i{width:8px;height:8px;border-radius:50%;background:#31b27b;box-shadow:0 0 0 6px rgba(49,178,123,.1)}
.tl2-home-hero h1{max-width:720px;margin:20px 0 16px;color:var(--tl2-ink)!important;font-size:clamp(42px,5.4vw,70px);line-height:1.04;letter-spacing:-.05em}
.tl2-home-hero h1 em{color:var(--tl2-green);font-style:normal}
.tl2-home-hero__content>p{max-width:620px;margin:0;color:#657786;font-size:clamp(16px,1.55vw,19px);line-height:1.8}
.tl2-home-actions{display:flex;align-items:center;flex-wrap:wrap;gap:13px;margin-top:27px}
.tl2-primary-action{min-height:54px!important;padding-inline:22px!important}
.tl2-primary-action span{margin-left:7px;font-size:21px}
.tl2-secondary-action{display:inline-flex;align-items:center;gap:8px;min-height:50px;padding:9px 14px;border-radius:13px;color:var(--tl2-green)!important;text-decoration:none;font-size:14px;font-weight:900}
.tl2-secondary-action:hover{background:#edf6f1}
.tl2-home-search{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;max-width:650px;margin-top:22px;padding:7px;border:1px solid #dce6e2;border-radius:17px;background:#fff;box-shadow:var(--tl2-shadow-small);transition:border-color .18s ease,box-shadow .18s ease}
.tl2-home-search:focus-within{border-color:#80bea3;box-shadow:0 0 0 4px rgba(19,122,85,.08),var(--tl2-shadow-small)}
.tl2-home-search>span{padding:0 10px;color:#769286;font-size:22px}
.tl2-home-search input{width:100%;min-width:0;min-height:44px;border:0;background:transparent;color:var(--tl2-ink);font:inherit;font-size:15px;outline:0}
.tl2-home-search input::placeholder{color:#8998a4}
.tl2-home-search button{min-width:82px;min-height:44px;padding:0 15px;border:0;border-radius:12px;background:#edf6f1;color:var(--tl2-green);font:inherit;font-size:13px;font-weight:900;cursor:pointer}
.tl2-home-search button:hover{background:#dff1e8}
.tl2-home-values{display:flex;flex-wrap:wrap;gap:10px 18px;margin-top:18px;color:#6b7d8a;font-size:12px;font-weight:750}
.tl2-home-values span{display:inline-flex;align-items:center;gap:7px}
.tl2-home-values span:before{content:"✓";width:19px;height:19px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:#e5f5ed;color:var(--tl2-green);font-size:10px;font-weight:900}
.tl2-home-hero__art{min-height:420px;display:flex;align-items:center;justify-content:center}
.tl2-art-backdrop{position:absolute;width:430px;height:430px;border-radius:50%;background:radial-gradient(circle,#fef3e5 0%,#eef8f3 63%,transparent 64%)}
.tl2-home-hero__art img{position:relative;z-index:2;width:min(100%,470px);height:auto;display:block;filter:drop-shadow(0 24px 34px rgba(23,50,71,.08))}
.tl2-art-note{position:absolute;z-index:3;display:flex;flex-direction:column;min-width:154px;padding:12px 15px;border:1px solid #e7ecea;border-radius:16px;background:rgba(255,255,255,.94);box-shadow:var(--tl2-shadow-small);backdrop-filter:blur(9px)}
.tl2-art-note b{font-size:12px}.tl2-art-note small{margin-top:2px;color:#7a8996;font-size:10px}
.tl2-art-note--one{top:42px;left:4px}.tl2-art-note--two{right:0;bottom:44px}

.tl2-feed-section{max-width:1020px;margin:64px auto 10px}
.tl2-feed-head{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:22px}
.tl2-feed-head h2{margin:5px 0 3px;color:var(--tl2-ink);font-size:clamp(30px,3.7vw,46px);line-height:1.1;letter-spacing:-.035em}
.tl2-feed-head p{margin:0;color:var(--tl2-muted);font-size:14px}
.tl2-view-all{display:inline-flex;align-items:center;gap:7px;min-height:44px;padding:9px 15px;border:1px solid var(--tl2-line);border-radius:13px;background:#fff;color:var(--tl2-ink)!important;text-decoration:none;font-size:13px;font-weight:900;box-shadow:0 5px 15px rgba(23,50,71,.035)}
.tl2-view-all:hover{border-color:#9ccab7;background:#fbfdfc}
.tl2-filter-row{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:16px;padding:7px;border:1px solid var(--tl2-line);border-radius:17px;background:#fff;box-shadow:0 8px 24px rgba(23,50,71,.04)}
.tl2-filter-row .tl-filter-tabs{display:flex;flex-wrap:nowrap;gap:5px;margin:0;overflow:auto;scrollbar-width:none}
.tl2-filter-row .tl-filter-tabs::-webkit-scrollbar{display:none}
.tl2-filter-row .tl-filter-tabs button{display:inline-flex;align-items:center;gap:8px;min-height:42px;padding:8px 13px;border:0;border-radius:11px;background:transparent;color:#637586;font-weight:850;white-space:nowrap}
.tl2-filter-row .tl-filter-tabs button b{display:inline-flex;align-items:center;justify-content:center;min-width:23px;height:23px;padding:0 6px;border-radius:999px;background:#eef2f3;color:#566a7b;font-size:10px}
.tl2-filter-row .tl-filter-tabs button:hover{background:#f2f7f5;color:var(--tl2-green)}
.tl2-filter-row .tl-filter-tabs button.is-active{background:var(--tl2-ink);color:#fff}
.tl2-filter-row .tl-filter-tabs button.is-active b{background:rgba(255,255,255,.16);color:#fff}
.tl2-filter-row .tl-filter-result{margin:0;padding-inline:8px;color:#84919c;font-size:11px;font-weight:800;white-space:nowrap}
.tl2-complaint-feed{display:grid;gap:12px}

/* Complaint cards — compact and expandable */
.tl2-complaint-card{position:relative;display:block!important;min-height:0!important;padding:0!important;border:1px solid var(--tl2-line)!important;border-radius:20px!important;background:#fff!important;box-shadow:0 7px 24px rgba(23,50,71,.045)!important;overflow:hidden;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}
.tl2-complaint-card[hidden]{display:none!important}
.tl2-complaint-card:hover{transform:translateY(-2px);border-color:#b7d8ca!important;box-shadow:0 14px 32px rgba(23,50,71,.075)!important}
.tl2-complaint-card:before{display:none!important}
.tl2-complaint-card__accent{position:absolute;top:0;right:0;bottom:0;width:5px;background:#b9c3c9}
.tl-complaint-card--waiting .tl2-complaint-card__accent{background:#e5a83f}
.tl-complaint-card--answered .tl2-complaint-card__accent{background:#4d88c7}
.tl-complaint-card--resolved .tl2-complaint-card__accent{background:#25a86f}
.tl-complaint-card--unresolved .tl2-complaint-card__accent{background:#d26357}
.tl2-complaint-card__main{padding:19px 22px 17px 20px}
.tl2-complaint-card__meta{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}
.tl2-complaint-card .tl-complaint-card__company{display:flex;align-items:center;gap:10px;min-width:0}
.tl2-complaint-card .tl-complaint-card__avatar{width:38px;height:38px;flex:0 0 38px;display:flex;align-items:center;justify-content:center;border-radius:13px;background:var(--tl2-mint);color:var(--tl2-green);font-size:16px;font-weight:900}
.tl2-complaint-card .tl-complaint-card__company>div{min-width:0}
.tl2-complaint-card .tl-complaint-card__company strong,.tl2-complaint-card .tl-complaint-card__company small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tl2-complaint-card .tl-complaint-card__company strong{max-width:230px;font-size:13px}
.tl2-complaint-card .tl-complaint-card__company small{color:#8a98a3;font-size:10px}
.tl2-complaint-card .tl-status{flex:0 0 auto;padding:5px 9px;font-size:9px}
.tl2-complaint-card h3{margin:0;color:var(--tl2-ink)!important;font-size:20px;line-height:1.4}
.tl2-complaint-card h3 a{text-decoration:none}
.tl2-complaint-card h3 a:hover{color:var(--tl2-green)!important}
.tl2-complaint-card__actions{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:13px}
.tl2-preview-toggle{display:inline-flex;align-items:center;gap:8px;min-height:38px;padding:7px 11px;border:1px solid #dbe5e1;border-radius:11px;background:#f8fbfa;color:#496071;font:inherit;font-size:11px;font-weight:900;cursor:pointer}
.tl2-preview-toggle:hover{border-color:#a7cebd;color:var(--tl2-green)}
.tl2-preview-toggle b{font-size:16px;line-height:1}
.tl2-open-complaint{display:inline-flex;align-items:center;gap:6px;color:var(--tl2-green)!important;text-decoration:none;font-size:12px;font-weight:900}
.tl2-complaint-card__preview{margin:15px -22px -17px -20px;padding:16px 22px 17px;background:#fafcfb;border-top:1px solid #edf1ef}
.tl2-complaint-card__preview[hidden]{display:none!important}
.tl2-complaint-card__preview p{margin:0;color:#637687;font-size:13px;line-height:1.75}
.tl2-complaint-card__preview>span{display:inline-flex;align-items:center;gap:7px;margin-top:12px;color:#86939d;font-size:10px;font-weight:750}
.tl2-complaint-card__preview>span i{width:7px;height:7px;border-radius:50%;background:#31ad78}

/* Company cards/search/archive */
.tl-page-head{max-width:760px!important;padding:28px 0 20px!important}
.tl-page-head h1{margin:5px 0 8px!important;color:var(--tl2-ink)!important;font-size:clamp(36px,4.4vw,54px)!important;line-height:1.08!important;letter-spacing:-.04em}
.tl-page-head p{color:var(--tl2-muted)!important;font-size:16px!important}
.tl-company-search-panel{padding:18px!important;border:1px solid var(--tl2-line)!important;border-radius:20px!important;background:#fff!important;box-shadow:var(--tl2-shadow-small)!important}
.tl-company-search-panel .tl-searchbar{border-radius:14px!important;box-shadow:none!important}
.tl-company-search-panel__filters{border-color:#edf1ef!important}
.tl-results-summary{margin:18px 0 12px!important}
.tl-grid{gap:14px!important}
.tl-grid--3{grid-template-columns:repeat(3,minmax(0,1fr))}
.tl2-company-card{position:relative;padding:20px!important;border:1px solid var(--tl2-line)!important;border-radius:22px!important;background:#fff!important;box-shadow:0 8px 24px rgba(23,50,71,.045)!important;overflow:hidden;transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
.tl2-company-card:before{display:none!important}
.tl2-company-card:hover{transform:translateY(-3px);border-color:#b9d8cc!important;box-shadow:0 16px 36px rgba(23,50,71,.08)!important}
.tl2-company-card__top{display:grid;grid-template-columns:auto minmax(0,1fr);gap:12px;align-items:center}
.tl2-company-card__name{min-width:0}
.tl2-company-card__name small,.tl2-company-card__name span{display:block;color:#84929e;font-size:10px}
.tl2-company-card__name h3{margin:2px 0 1px!important;font-size:19px!important}
.tl2-company-card__name h3 a{text-decoration:none}
.tl2-company-card__top .tl-reputation-badge{grid-column:1/-1;justify-self:start;margin:5px 0 0!important}
.tl2-company-card__metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:6px;margin:16px 0}
.tl2-company-card__metrics>div{padding:10px 4px;border-radius:12px;background:#f6f9f8;text-align:center}
.tl2-company-card__metrics strong,.tl2-company-card__metrics span{display:block}
.tl2-company-card__metrics strong{font-size:16px}.tl2-company-card__metrics span{color:#80909b;font-size:9px}
.tl2-company-card__link{display:flex;align-items:center;justify-content:space-between;min-height:40px;padding-top:10px;border-top:1px solid #edf1ef;color:var(--tl2-green)!important;text-decoration:none;font-size:12px;font-weight:900}

/* Forms, account and legal pages */
.tl-form,.tl-auth>div,.tl-auth>form,.tl-legal,.tl-feature-grid article,.tl-list article{border:1px solid var(--tl2-line)!important;border-radius:22px!important;background:#fff!important;box-shadow:var(--tl2-shadow-small)!important}
.tl-form{max-width:880px!important;padding:24px!important;gap:17px!important}
.tl-form__section{padding-bottom:18px!important;border-color:#edf1ef!important}
.tl-form h2{font-size:24px!important}
.tl-form label{color:#30485b;font-size:13px!important}
.tl-form input,.tl-form textarea,.tl-form select,.tl-auth input[type=text],.tl-auth input[type=password]{min-height:48px!important;border:1px solid #cbd8d4!important;border-radius:13px!important;background:#fff!important}
.tl-form input:focus,.tl-form textarea:focus,.tl-form select:focus{outline:3px solid rgba(19,122,85,.10)!important;border-color:#75b79b!important}
.tl-auth{gap:18px!important}
.tl-feature-grid{gap:14px!important}
.tl-list{gap:9px!important}
.tl-list article{padding:16px!important}
.tl-legal{max-width:900px!important;padding:30px!important}
.tl-legal h1{font-size:clamp(36px,4vw,50px)!important}

/* Company detail */
.tl2-company-page{padding-top:28px!important}
.tl2-company-hero{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:30px;border:1px solid var(--tl2-line);border-radius:28px;background:linear-gradient(135deg,#fff 0%,#fbf7f1 100%);box-shadow:var(--tl2-shadow)}
.tl2-company-identity{display:flex;align-items:center;gap:18px;min-width:0}
.tl2-company-identity .tl-avatar--large{width:84px;height:84px;flex-basis:84px;border-radius:24px;background:var(--tl2-mint);color:var(--tl2-green);font-size:34px}
.tl2-company-labels{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.tl2-company-labels>span:first-child{color:var(--tl2-muted);font-size:11px;font-weight:850}
.tl2-company-labels .tl-reputation-badge{margin:0!important}
.tl2-company-hero h1{margin:6px 0 4px;font-size:clamp(34px,4vw,50px);line-height:1.08;letter-spacing:-.04em}
.tl2-company-hero p{margin:0;color:var(--tl2-muted);font-size:15px}
.tl2-company-cta{flex:0 0 auto}
.tl2-reputation-panel{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:16px 0 48px}
.tl2-reputation-panel>div{padding:19px;border:1px solid var(--tl2-line);border-radius:18px;background:#fff;text-align:center;box-shadow:0 6px 18px rgba(23,50,71,.035)}
.tl2-reputation-panel span,.tl2-reputation-panel strong,.tl2-reputation-panel small{display:block}
.tl2-reputation-panel span{color:#788995;font-size:11px;font-weight:750}.tl2-reputation-panel strong{margin:4px 0;color:var(--tl2-ink);font-size:29px}.tl2-reputation-panel small{color:#8a98a2;font-size:9px}
.tl2-company-complaints{max-width:980px;margin:0 auto}
.tl2-business-callout{margin-top:46px!important;border-radius:24px!important;background:linear-gradient(135deg,#eaf6f0,#f8fbfa)!important}
.tl2-business-callout h2{margin:8px 0 2px!important}
.tl2-business-callout p{color:#667989}

/* Complaint detail */
.tl2-complaint-page-wrap{width:min(1140px,calc(100% - 32px))!important;padding-top:28px!important}
.tl2-complaint-layout{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:22px;align-items:start}
.tl2-complaint-page{max-width:none!important;margin:0!important}
.tl2-complaint-page>header,.tl2-content-card,.tl2-timeline-card,.tl2-evaluation-card,.tl2-action-form,.tl2-report{margin-bottom:14px!important;border:1px solid var(--tl2-line)!important;border-radius:24px!important;background:#fff!important;box-shadow:var(--tl2-shadow-small)!important}
.tl2-complaint-header{padding:28px!important;background:linear-gradient(135deg,#fff 0%,#fffaf4 100%)!important}
.tl2-complaint-header__top{display:flex;align-items:center;justify-content:space-between;gap:12px;color:#82909a;font-size:11px}
.tl2-complaint-header h1{margin:13px 0 18px!important;color:var(--tl2-ink)!important;font-size:clamp(34px,4.8vw,54px)!important;line-height:1.12!important;letter-spacing:-.04em}
.tl2-complaint-company{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:11px;align-items:center;padding:12px;border:1px solid #e4ebe8;border-radius:16px;background:#fff;color:inherit!important;text-decoration:none}
.tl2-complaint-company>span{width:42px;height:42px;display:flex;align-items:center;justify-content:center;border-radius:13px;background:var(--tl2-mint);color:var(--tl2-green);font-weight:900}
.tl2-complaint-company small,.tl2-complaint-company strong{display:block}.tl2-complaint-company small{color:#84929c;font-size:9px}.tl2-complaint-company strong{font-size:13px}.tl2-complaint-company>b{color:var(--tl2-green)}
.tl2-content-card{position:relative;padding:27px!important}
.tl2-section-icon{position:absolute;top:16px;left:20px;color:#dbeae3;font-size:48px;font-weight:900}
.tl2-content-card h2{margin:0 0 12px!important;font-size:24px!important}
.tl2-content-card p{color:#4d6475;font-size:15px;line-height:1.85}
.tl2-requested-solution{margin-top:24px;padding:17px;border-right:4px solid #29a871;border-radius:14px;background:#f3faf7}
.tl2-requested-solution strong{font-size:12px}.tl2-requested-solution p{margin:5px 0 0;font-size:14px}
.tl2-timeline-card,.tl2-action-form{padding:24px!important}
.tl2-section-title{display:flex;align-items:center;gap:12px;margin-bottom:17px}
.tl2-section-title>span{width:42px;height:42px;flex:0 0 42px;display:flex;align-items:center;justify-content:center;border-radius:14px;background:var(--tl2-mint);color:var(--tl2-green);font-size:18px;font-weight:900}
.tl2-section-title h2,.tl2-section-title p{margin:0!important}.tl2-section-title h2{font-size:21px!important}.tl2-section-title p{color:#81909b;font-size:11px}
.tl2-timeline-card article{margin-top:10px;padding:17px!important;border-radius:15px!important}
.tl2-evaluation-card{display:grid!important;grid-template-columns:repeat(3,1fr)!important;gap:9px!important;padding:24px!important}
.tl2-evaluation-card .tl2-section-title{grid-column:1/-1}
.tl2-evaluation-card>div:not(.tl2-section-title){padding:14px!important;border-radius:14px!important;background:#f7faf9!important}
.tl2-report{padding:16px 20px!important}
.tl2-report summary{color:#667887;font-size:12px}
.tl2-complaint-aside{position:sticky;top:94px;display:grid;gap:12px}
.tl2-status-card,.tl2-safe-note{border:1px solid var(--tl2-line);border-radius:22px;background:#fff;box-shadow:var(--tl2-shadow-small)}
.tl2-status-card{padding:20px}
.tl2-status-card h2{margin:10px 0 16px;font-size:23px}
.tl2-status-card ol{display:grid;gap:0;margin:0;padding:0;list-style:none}
.tl2-status-card li{position:relative;display:grid;grid-template-columns:34px minmax(0,1fr);gap:10px;align-items:start;padding:0 0 20px}
.tl2-status-card li:last-child{padding-bottom:0}
.tl2-status-card li:not(:last-child):after{content:"";position:absolute;right:16px;top:33px;width:2px;height:calc(100% - 20px);background:#e4ebe8}
.tl2-status-card li i{position:relative;z-index:2;width:34px;height:34px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:#edf2f1;color:#7b8a95;font-style:normal;font-size:11px;font-weight:900}
.tl2-status-card li.is-complete i{background:#dff3e8;color:var(--tl2-green)}
.tl2-status-card li.is-current i{background:#fff0d8;color:#93610b}
.tl2-status-card li strong,.tl2-status-card li small{display:block}.tl2-status-card li strong{font-size:12px}.tl2-status-card li small{margin-top:2px;color:#87949d;font-size:9px}
.tl2-safe-note{display:flex;gap:11px;padding:16px}
.tl2-safe-note>span{font-size:22px}.tl2-safe-note strong{font-size:12px}.tl2-safe-note p{margin:4px 0 0;color:#7d8c97;font-size:10px;line-height:1.6}

/* Footer */
.tl2-footer{margin-top:36px!important;padding:0!important;border-top:1px solid var(--tl2-line)!important;background:#fff!important}
.tl2-footer__main{display:grid;grid-template-columns:1.2fr 1fr .8fr;gap:36px;width:min(1160px,calc(100% - 32px));margin:0 auto;padding:34px 0}
.tl2-footer .tl-footer__brand{display:block!important}
.tl2-footer .tl-footer__brand p{max-width:360px;margin:10px 0 0;color:#758590;font-size:12px;line-height:1.7}
.tl2-footer nav{display:grid;grid-template-columns:1fr 1fr;align-content:start;gap:8px 18px}
.tl2-footer nav a{color:#4f6475!important;text-decoration:none;font-size:12px;font-weight:750}
.tl2-footer nav a:hover{color:var(--tl2-green)!important}
.tl2-footer .tl-footer__contact{align-items:flex-start!important}
.tl2-footer .tl-footer__contact strong{font-size:13px}.tl2-footer .tl-footer__contact a{color:var(--tl2-green)!important;font-size:12px}
.tl2-footer__bottom{display:flex;align-items:center;justify-content:space-between;gap:20px;width:min(1160px,calc(100% - 32px));margin:0 auto;padding:15px 0;border-top:1px solid #edf1ef;color:#8a979f;font-size:10px}

/* Accessibility contrast */
html.tl-high-contrast .tl2-home-hero,html.tl-high-contrast .tl2-complaint-card,html.tl-high-contrast .tl2-company-card,html.tl-high-contrast .tl2-company-hero,html.tl-high-contrast .tl2-reputation-panel>div,html.tl-high-contrast .tl2-status-card,html.tl-high-contrast .tl2-safe-note,html.tl-high-contrast .tl2-footer,html.tl-high-contrast .tl2-filter-row,html.tl-high-contrast .tl2-home-search{background:#000!important;color:#fff!important;border:2px solid #fff!important;box-shadow:none!important}
html.tl-high-contrast .tl2-filter-row .tl-filter-tabs button.is-active{background:#ff0!important;color:#000!important}

/* Tablet/mobile */
@media(max-width:980px){
  .tl2-nav__links,.tl2-account-link>span:last-child,.tl2-nav__cta{display:none!important}
  .tl2-menu-toggle{display:flex!important}
  .tl2-home-hero{grid-template-columns:1fr;min-height:auto}
  .tl2-home-hero__content{text-align:center}
  .tl2-home-hero__content>p,.tl2-home-search{margin-inline:auto}
  .tl2-home-actions,.tl2-home-values{justify-content:center}
  .tl2-home-hero__art{min-height:390px}
  .tl-grid--3{grid-template-columns:repeat(2,minmax(0,1fr))!important}
  .tl2-complaint-layout{grid-template-columns:1fr}
  .tl2-complaint-aside{position:static;grid-template-columns:1fr 1fr;order:-1}
  .tl2-company-hero{align-items:flex-start}
}
@media(max-width:680px){
  .tl-container{width:min(100% - 20px,1160px)!important;padding-top:20px!important;padding-bottom:108px!important}
  .tl2-nav{width:min(100% - 20px,1160px);min-height:64px;padding:7px 0!important}
  .tl2-nav__brand .tl-logo--compact img{width:112px!important}
  .tl2-account-link{padding:6px}.tl2-account-link__icon{width:38px;height:38px}
  .tl2-icon-button{width:38px;height:38px;min-height:38px!important}
  .tl2-home-hero{padding:24px 17px 20px;border-radius:24px}
  .tl2-home-hero h1{font-size:clamp(36px,11vw,50px)}
  .tl2-home-hero__content>p{font-size:15px;line-height:1.7}
  .tl2-home-actions{display:grid;grid-template-columns:1fr;width:100%}
  .tl2-primary-action,.tl2-secondary-action{width:100%;justify-content:center}
  .tl2-home-search{grid-template-columns:auto minmax(0,1fr);width:100%}
  .tl2-home-search button{grid-column:1/-1;width:100%;margin-top:3px}
  .tl2-home-values{display:grid;grid-template-columns:1fr;justify-items:start;width:max-content;margin-inline:auto}
  .tl2-home-hero__art{min-height:300px;margin-top:2px}
  .tl2-art-backdrop{width:300px;height:300px}
  .tl2-home-hero__art img{width:min(100%,330px)}
  .tl2-art-note{min-width:128px;padding:9px 11px}.tl2-art-note b{font-size:10px}.tl2-art-note small{font-size:8px}
  .tl2-art-note--one{top:14px;left:0}.tl2-art-note--two{right:0;bottom:18px}
  .tl2-feed-section{margin-top:44px}
  .tl2-feed-head{align-items:flex-start;flex-direction:column;gap:12px}
  .tl2-feed-head h2{font-size:34px}
  .tl2-filter-row{display:block;padding:6px 6px 10px;border-radius:15px}
  .tl2-filter-row .tl-filter-result{padding:6px 8px 0;white-space:normal}
  .tl2-complaint-card__main{padding:17px}
  .tl2-complaint-card__preview{margin:14px -17px -17px;padding:14px 17px 16px}
  .tl2-complaint-card__actions{align-items:stretch;flex-direction:column}
  .tl2-preview-toggle,.tl2-open-complaint{justify-content:center;width:100%;min-height:40px}
  .tl-grid--3,.tl-grid--2{grid-template-columns:1fr!important}
  .tl2-company-card__metrics{grid-template-columns:1fr 1fr}
  .tl-form__grid,.tl-auth,.tl-feature-grid{grid-template-columns:1fr!important}
  .tl2-company-hero{align-items:stretch;flex-direction:column;padding:22px;border-radius:23px}
  .tl2-company-identity{align-items:flex-start}
  .tl2-company-identity .tl-avatar--large{width:66px;height:66px;flex-basis:66px;border-radius:19px;font-size:28px}
  .tl2-company-hero h1{font-size:36px}
  .tl2-company-cta{width:100%;justify-content:center}
  .tl2-reputation-panel{grid-template-columns:1fr 1fr;gap:9px;margin-bottom:38px}
  .tl2-reputation-panel>div{padding:15px 8px}.tl2-reputation-panel strong{font-size:24px}
  .tl2-complaint-aside{grid-template-columns:1fr}
  .tl2-complaint-header,.tl2-content-card,.tl2-timeline-card,.tl2-action-form{padding:20px!important}
  .tl2-complaint-header h1{font-size:34px!important}
  .tl2-evaluation-card{grid-template-columns:1fr!important;padding:20px!important}
  .tl2-evaluation-card .tl2-section-title{grid-column:auto}
  .tl2-footer__main{grid-template-columns:1fr;width:min(100% - 24px,1160px);gap:24px;padding:28px 0}
  .tl2-footer__bottom{align-items:flex-start;flex-direction:column;width:min(100% - 24px,1160px);gap:5px}
  .tl-mobile-complaint-cta{position:fixed;z-index:80;right:12px;left:12px;bottom:calc(12px + env(safe-area-inset-bottom));display:flex!important;align-items:center;justify-content:center;gap:7px;min-height:54px;border:1px solid rgba(255,255,255,.45);border-radius:16px;background:var(--tl2-green);color:#fff!important;text-decoration:none;font-size:14px;font-weight:900;box-shadow:0 16px 38px rgba(11,98,67,.28)}
  .tl2-footer{padding-bottom:calc(82px + env(safe-area-inset-bottom))!important}
}
@media(prefers-reduced-motion:reduce){
  .tl2-complaint-card,.tl2-company-card,.tl-button,.tl2-secondary-action{transition:none!important}
}

/* ========================================================================== 
   TLUNATI 2.1 — PREMIUM INTERACTIVE EXPERIENCE
   ========================================================================== */
:root{
  --tl21-ink:#102a3d;
  --tl21-ink-soft:#28475a;
  --tl21-green:#0e8a5c;
  --tl21-green-deep:#08724b;
  --tl21-mint:#e8f7f0;
  --tl21-blue:#486fd1;
  --tl21-amber:#d79435;
  --tl21-coral:#d5685d;
  --tl21-surface:#ffffff;
  --tl21-bg:#f4f8f7;
  --tl21-line:#dfe9e6;
  --tl21-muted:#6d7f8c;
  --tl21-shadow:0 28px 80px rgba(13,43,58,.12);
  --tl21-shadow-soft:0 12px 34px rgba(13,43,58,.07);
}
body.tlunati-standalone{background:linear-gradient(180deg,#f8fbfb 0%,#f2f7f6 55%,#f6f8fa 100%)!important}
.tl-container.tl21-home{width:min(1240px,calc(100% - 34px))!important;padding-top:22px!important;padding-bottom:96px!important}

/* Header command center */
.tl21-command-open{font-size:21px!important}
.tl21-command[hidden]{display:none!important}
.tl21-command{position:fixed;z-index:1000;inset:0;display:flex;align-items:flex-start;justify-content:center;padding:90px 18px 24px}
.tl21-command__backdrop{position:absolute;inset:0;width:100%;height:100%;border:0;background:rgba(8,27,39,.58);backdrop-filter:blur(10px);cursor:default}
.tl21-command__panel{position:relative;width:min(620px,100%);padding:24px;border:1px solid rgba(255,255,255,.5);border-radius:28px;background:rgba(255,255,255,.97);box-shadow:0 35px 110px rgba(4,24,35,.34);animation:tl21-command-in .22s ease both}
.tl21-command__head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:18px}
.tl21-command__head small{color:var(--tl21-green);font-size:11px;font-weight:900;letter-spacing:.08em}
.tl21-command__head h2{margin:4px 0 0;color:var(--tl21-ink);font-size:29px;line-height:1.2}
.tl21-command__close{width:42px;height:42px;min-height:42px;border:1px solid var(--tl21-line);border-radius:13px;background:#f7faf9;color:#547080;font-size:25px;cursor:pointer}
.tl21-command__search{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;padding:7px;border:1px solid #cfe0db;border-radius:17px;background:#f9fcfb;box-shadow:inset 0 1px 0 #fff}
.tl21-command__search>span{padding:0 11px;color:#6a8b7d;font-size:22px}
.tl21-command__search input{min-height:46px;border:0;background:transparent;color:var(--tl21-ink);font:inherit;font-size:15px;outline:0}
.tl21-command__search button{min-height:44px;padding:0 18px;border:0;border-radius:12px;background:var(--tl21-green);color:#fff;font:inherit;font-weight:900;cursor:pointer}
.tl21-command__links{display:grid;gap:9px;margin-top:16px}
.tl21-command__links>a{display:grid;grid-template-columns:44px minmax(0,1fr) auto;gap:12px;align-items:center;padding:12px;border:1px solid #e4ece9;border-radius:16px;background:#fff;text-decoration:none;transition:transform .18s ease,border-color .18s ease,background .18s ease,box-shadow .18s ease}
.tl21-command__links>a:hover{transform:translateY(-2px);border-color:#a9d2c1;background:#f9fcfb;box-shadow:var(--tl21-shadow-soft)}
.tl21-command__links>a>span{width:44px;height:44px;display:flex;align-items:center;justify-content:center;border-radius:14px;background:var(--tl21-mint);color:var(--tl21-green);font-size:21px;font-weight:900}
.tl21-command__links strong,.tl21-command__links small{display:block}
.tl21-command__links strong{color:var(--tl21-ink);font-size:14px}.tl21-command__links small{margin-top:3px;color:#81909b;font-size:11px}
.tl21-command__links b{color:var(--tl21-green);font-size:21px}
.tl21-command__hint{margin:17px 0 0;color:#8b98a1;font-size:11px;text-align:center}.tl21-command__hint kbd{padding:2px 7px;border:1px solid #d5dfdc;border-bottom-width:2px;border-radius:6px;background:#f6f9f8;color:#345064;font:inherit;font-weight:900}
body.tl21-modal-open{overflow:hidden!important}

/* Hero */
.tl21-hero{position:relative;display:grid;grid-template-columns:minmax(0,1fr) minmax(420px,.92fr);gap:clamp(30px,5vw,76px);align-items:center;min-height:610px;padding:clamp(44px,5vw,72px);overflow:hidden;border:1px solid rgba(255,255,255,.9);border-radius:40px;background:
  radial-gradient(circle at 10% 4%,rgba(75,222,158,.18),transparent 31%),
  radial-gradient(circle at 94% 100%,rgba(82,123,224,.16),transparent 34%),
  linear-gradient(138deg,#102d40 0%,#123d4d 50%,#0b694e 100%);
box-shadow:0 38px 105px rgba(9,41,55,.22);color:#fff}
.tl21-hero:before,.tl21-hero:after{content:"";position:absolute;border-radius:50%;pointer-events:none}
.tl21-hero:before{width:480px;height:480px;top:-300px;left:28%;border:1px solid rgba(255,255,255,.10)}
.tl21-hero:after{width:620px;height:620px;right:-390px;bottom:-430px;border:1px solid rgba(255,255,255,.09)}
.tl21-hero__copy,.tl21-liveboard{position:relative;z-index:2;min-width:0}
.tl21-live-pill{display:inline-flex;align-items:center;gap:10px;padding:8px 13px;border:1px solid rgba(255,255,255,.18);border-radius:999px;background:rgba(255,255,255,.08);color:rgba(255,255,255,.88);font-size:12px;font-weight:850;backdrop-filter:blur(12px)}
.tl21-live-pill i{width:8px;height:8px;border-radius:50%;background:#62f0b3;box-shadow:0 0 0 7px rgba(98,240,179,.12);animation:tl21-pulse 2.2s ease-in-out infinite}
.tl21-hero h1{max-width:720px;margin:24px 0 18px;color:#fff!important;font-size:clamp(48px,5.9vw,78px);line-height:1.02;letter-spacing:-.055em}
.tl21-hero h1 em{color:#78efbd;font-style:normal}
.tl21-hero__copy>p{max-width:650px;margin:0;color:rgba(255,255,255,.76);font-size:clamp(17px,1.55vw,20px);line-height:1.8}
.tl21-hero__actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:30px}
.tl21-hero__primary{min-height:55px;padding-inline:23px;border-radius:15px!important;background:#67e3ad!important;color:#082e25!important;box-shadow:0 15px 34px rgba(68,219,157,.20)}
.tl21-hero__primary:hover{background:#7df0bd!important;transform:translateY(-2px)}
.tl21-hero__discover{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:55px;padding:11px 21px;border:1px solid rgba(255,255,255,.23);border-radius:15px;background:rgba(255,255,255,.08);color:#fff;font:inherit;font-weight:900;cursor:pointer;backdrop-filter:blur(12px);transition:transform .18s ease,background .18s ease}
.tl21-hero__discover:hover{transform:translateY(-2px);background:rgba(255,255,255,.14)}
.tl21-trust-row{display:flex;flex-wrap:wrap;gap:11px 20px;margin-top:23px;color:rgba(255,255,255,.65);font-size:12px;font-weight:750}
.tl21-trust-row span{display:inline-flex;align-items:center;gap:7px}.tl21-trust-row b{width:19px;height:19px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:rgba(104,236,179,.14);color:#74eebb;font-size:10px}

/* Live board */
.tl21-liveboard{padding:20px;border:1px solid rgba(255,255,255,.26);border-radius:30px;background:rgba(255,255,255,.96);box-shadow:0 34px 85px rgba(3,19,30,.28);color:var(--tl21-ink);backdrop-filter:blur(18px);transform:perspective(900px) rotateY(-2deg);transition:transform .3s ease,box-shadow .3s ease}
.tl21-liveboard:hover{transform:perspective(900px) rotateY(0) translateY(-5px);box-shadow:0 44px 100px rgba(3,19,30,.34)}
.tl21-liveboard__head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:4px 3px 13px}
.tl21-live-dot{display:inline-flex;align-items:center;gap:8px;color:#6d7f8b;font-size:10px;font-weight:900}.tl21-live-dot i{width:7px;height:7px;border-radius:50%;background:#23bd7e;box-shadow:0 0 0 5px rgba(35,189,126,.12)}
.tl21-liveboard__head h2{margin:5px 0 0;color:var(--tl21-ink);font-size:24px}
.tl21-liveboard__time{padding:6px 9px;border-radius:9px;background:#f0f5f3;color:#5c7180;font-size:11px;font-weight:900;font-variant-numeric:tabular-nums}
.tl21-liveboard__tabs{display:flex;gap:5px;padding:5px;border-radius:14px;background:#f1f5f4;overflow:auto;scrollbar-width:none}.tl21-liveboard__tabs::-webkit-scrollbar{display:none}
.tl21-liveboard__tabs button{flex:1 0 auto;min-height:38px;padding:7px 10px;border:0;border-radius:10px;background:transparent;color:#667987;font:inherit;font-size:11px;font-weight:900;cursor:pointer;transition:background .18s ease,color .18s ease,box-shadow .18s ease}
.tl21-liveboard__tabs button.is-active{background:#fff;color:#0d6f4d;box-shadow:0 6px 15px rgba(13,43,58,.07)}
.tl21-liveboard__panes{position:relative;min-height:238px;margin-top:10px}
.tl21-spotlight-pane{display:flex;flex-direction:column;min-height:238px;padding:18px;border:1px solid #e5ecea;border-radius:20px;background:linear-gradient(145deg,#fff 0%,#f9fcfb 100%);animation:tl21-pane-in .22s ease both}
.tl21-spotlight-pane[hidden]{display:none!important}
.tl21-spotlight-pane__meta{display:flex;align-items:center;justify-content:space-between;gap:12px}.tl21-spotlight-pane__meta small{color:#8a98a2;font-size:10px}
.tl21-spotlight-pane__company{display:block;margin-top:18px;color:var(--tl21-green);font-size:12px}
.tl21-spotlight-pane h3{margin:6px 0 8px;color:var(--tl21-ink);font-size:24px;line-height:1.34;letter-spacing:-.02em}
.tl21-spotlight-pane p{display:-webkit-box;margin:0 0 15px;overflow:hidden;color:#6c7e8a;font-size:13px;line-height:1.7;-webkit-line-clamp:3;-webkit-box-orient:vertical}
.tl21-spotlight-pane>a{margin-top:auto;color:var(--tl21-green)!important;text-decoration:none;font-size:12px;font-weight:900}
.tl21-spotlight-empty{display:flex;flex:1;flex-direction:column;align-items:center;justify-content:center;text-align:center}.tl21-spotlight-empty>span{width:50px;height:50px;display:flex;align-items:center;justify-content:center;border-radius:16px;background:var(--tl21-mint);color:var(--tl21-green);font-size:24px;font-weight:900}.tl21-spotlight-empty strong{margin-top:12px}.tl21-spotlight-empty p{margin:5px 0 0;min-height:0}
.tl21-liveboard__stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:10px}
.tl21-liveboard__stats button{position:relative;display:grid;grid-template-columns:1fr auto;gap:4px 8px;align-items:center;min-height:68px;padding:11px;border:1px solid #e6ecea;border-radius:15px;background:#fff;color:#526777;text-align:right;cursor:pointer;overflow:hidden;transition:transform .18s ease,border-color .18s ease,background .18s ease}
.tl21-liveboard__stats button:hover{transform:translateY(-2px);border-color:#a9d3c1;background:#fafffc}.tl21-liveboard__stats span{font-size:10px;font-weight:850}.tl21-liveboard__stats strong{color:var(--tl21-ink);font-size:19px}.tl21-liveboard__stats i{grid-column:1/-1;display:block;height:4px;border-radius:99px;background:linear-gradient(to left,var(--tl21-green) var(--tl21-progress),#edf2f0 var(--tl21-progress));transition:background .2s ease}

/* Action dock */
.tl21-action-dock{position:relative;z-index:5;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:-28px 28px 0;padding:10px;border:1px solid rgba(222,234,229,.95);border-radius:24px;background:rgba(255,255,255,.92);box-shadow:0 20px 55px rgba(13,43,58,.11);backdrop-filter:blur(18px)}
.tl21-action-dock>a,.tl21-action-dock>button{display:grid;grid-template-columns:48px minmax(0,1fr) auto;gap:12px;align-items:center;min-height:84px;padding:13px;border:0;border-radius:17px;background:transparent;color:var(--tl21-ink);font:inherit;text-align:right;text-decoration:none;cursor:pointer;transition:background .18s ease,transform .18s ease}
.tl21-action-dock>a:hover,.tl21-action-dock>button:hover{transform:translateY(-2px);background:#f6faf8}.tl21-action-dock__icon{width:48px;height:48px;display:flex;align-items:center;justify-content:center;border-radius:15px;font-size:22px;font-weight:900}.tl21-action-dock__icon--green{background:#e5f6ed;color:#0b7d53}.tl21-action-dock__icon--blue{background:#eaf0ff;color:#456bc5}.tl21-action-dock__icon--amber{background:#fff2df;color:#bb7723}
.tl21-action-dock strong,.tl21-action-dock small{display:block}.tl21-action-dock strong{font-size:14px}.tl21-action-dock small{margin-top:4px;color:#7c8b96;font-size:11px}.tl21-action-dock b{color:var(--tl21-green);font-size:20px}

/* Feed toolbar */
.tl21-feed-section{margin-top:76px!important}
.tl21-feed-head{margin-bottom:20px!important}.tl21-feed-head h2{font-size:clamp(34px,4vw,50px)!important;letter-spacing:-.04em}.tl21-feed-head p{font-size:15px!important}
.tl21-feed-toolbar{display:grid;grid-template-columns:minmax(220px,.78fr) minmax(380px,1.25fr) auto;gap:10px;align-items:center;margin-bottom:18px;padding:8px;border:1px solid var(--tl21-line);border-radius:19px;background:#fff;box-shadow:var(--tl21-shadow-soft)}
.tl21-feed-search{display:grid;grid-template-columns:auto minmax(0,1fr);align-items:center;min-height:46px;padding:0 11px;border:1px solid #dce6e3;border-radius:13px;background:#f8fbfa}.tl21-feed-search>span:first-child{padding-left:8px;color:#789083;font-size:19px}.tl21-feed-search input{min-width:0;border:0;background:transparent;color:var(--tl21-ink);font:inherit;font-size:13px;outline:0}.tl21-feed-search:focus-within{border-color:#84c2a7;box-shadow:0 0 0 3px rgba(14,138,92,.08)}
.tl21-feed-toolbar .tl-filter-tabs{display:flex;flex-wrap:nowrap;gap:5px;margin:0;overflow:auto;scrollbar-width:none}.tl21-feed-toolbar .tl-filter-tabs::-webkit-scrollbar{display:none}.tl21-feed-toolbar .tl-filter-tabs button{display:inline-flex;align-items:center;gap:7px;min-height:42px;padding:7px 12px;border:0;border-radius:11px;background:transparent;color:#617583;white-space:nowrap}.tl21-feed-toolbar .tl-filter-tabs button b{display:inline-flex;align-items:center;justify-content:center;min-width:22px;height:22px;padding:0 5px;border-radius:999px;background:#eef3f1;color:#526775;font-size:10px}.tl21-feed-toolbar .tl-filter-tabs button.is-active{background:#12364b;color:#fff}.tl21-feed-toolbar .tl-filter-tabs button.is-active b{background:rgba(255,255,255,.17);color:#fff}
.tl21-view-switch{display:flex;gap:4px;padding:4px;border-radius:11px;background:#f0f4f3}.tl21-view-switch button{width:38px;height:38px;min-height:38px;padding:0;border:0;border-radius:8px;background:transparent;color:#71818c;font-size:17px;cursor:pointer}.tl21-view-switch button.is-active{background:#fff;color:var(--tl21-green);box-shadow:0 4px 11px rgba(13,43,58,.07)}
.tl21-feed-toolbar .tl-filter-result{grid-column:1/-1;min-height:0;margin:0;padding:1px 8px 0;color:#83919a;font-size:10px}

/* Premium complaint cards */
.tl21-complaint-grid{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px!important}
.tl21-complaint-grid.is-list{grid-template-columns:1fr!important}
.tl21-complaint-card{position:relative;display:flex!important;flex-direction:column;min-height:330px!important;padding:20px!important;border:1px solid #e1e9e7!important;border-radius:25px!important;background:linear-gradient(145deg,#fff 0%,#fbfdfc 100%)!important;box-shadow:0 10px 31px rgba(13,43,58,.055)!important;overflow:hidden;transition:transform .22s ease,border-color .22s ease,box-shadow .22s ease!important}
.tl21-complaint-card:before{content:""!important;position:absolute!important;display:block!important;right:0!important;left:0!important;top:0!important;height:4px!important;background:#bbc5ca!important}.tl21-complaint-card.tl-complaint-card--waiting:before{background:#e7a842!important}.tl21-complaint-card.tl-complaint-card--answered:before{background:#4f88cc!important}.tl21-complaint-card.tl-complaint-card--resolved:before{background:#24ab72!important}.tl21-complaint-card.tl-complaint-card--unresolved:before{background:#d46459!important}
.tl21-complaint-card:hover{transform:translateY(-5px)!important;border-color:#b6dacc!important;box-shadow:0 22px 55px rgba(13,43,58,.11)!important}
.tl21-complaint-card[hidden]{display:none!important}
.tl21-complaint-card__top{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:18px}.tl21-complaint-card__identity{display:flex;align-items:center;gap:10px;min-width:0}.tl21-complaint-card__identity>div{min-width:0}.tl21-complaint-card__identity strong,.tl21-complaint-card__identity small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tl21-complaint-card__identity strong{max-width:210px;color:var(--tl21-ink);font-size:13px}.tl21-complaint-card__identity small{margin-top:3px;color:#8b99a3;font-size:10px}.tl21-complaint-card .tl-complaint-card__avatar{width:42px;height:42px;flex:0 0 42px;border-radius:14px;background:linear-gradient(145deg,#e5f5ed,#d9eee5);color:#0b7550;font-size:18px}
.tl21-complaint-card__top-actions{display:flex;align-items:center;gap:7px}.tl21-card-save{width:34px;height:34px;min-height:34px;padding:0;border:1px solid #e1e9e6;border-radius:11px;background:#fff;color:#82909a;font-size:18px;cursor:pointer;transition:color .18s ease,background .18s ease,border-color .18s ease,transform .18s ease}.tl21-card-save:hover{transform:scale(1.05);border-color:#f0b1aa;color:#cc655b}.tl21-card-save[aria-pressed="true"]{border-color:#efb4ad;background:#fff1ef;color:#ce5d54}.tl21-card-save[aria-pressed="true"] span{display:block;transform:scale(1.08)}
.tl21-complaint-card .tl-status{font-size:9px!important}
.tl21-complaint-card h3{margin:0;color:var(--tl21-ink)!important;font-size:22px!important;line-height:1.38!important;letter-spacing:-.015em}.tl21-complaint-card h3 a{text-decoration:none}.tl21-complaint-card h3 a:hover{color:var(--tl21-green)!important}
.tl21-complaint-card__teaser{display:-webkit-box;min-height:63px;margin:10px 0 18px;color:#6c7d89;font-size:13px;line-height:1.7;overflow:hidden;-webkit-line-clamp:3;-webkit-box-orient:vertical}
.tl21-card-progress{position:relative;display:grid;grid-template-columns:repeat(3,1fr);gap:5px;margin-top:auto;padding-top:4px}.tl21-card-progress:before{content:"";position:absolute;top:19px;right:16%;left:16%;height:2px;background:#e2e9e7}.tl21-card-progress span{position:relative;z-index:2;display:grid;justify-items:center;gap:5px;color:#9aa6ad;font-size:9px;font-weight:850}.tl21-card-progress i{width:31px;height:31px;display:flex;align-items:center;justify-content:center;border:3px solid #fff;border-radius:50%;background:#e9efed;color:#7e8e98;font-style:normal;box-shadow:0 0 0 1px #dfe7e4}.tl21-card-progress span.is-complete{color:#177b58}.tl21-card-progress span.is-complete i{background:#dff4e9;color:#0b7b53;box-shadow:0 0 0 1px #a8d7c2}.tl21-card-progress span.is-current{color:#a26e1e}.tl21-card-progress span.is-current i{background:#fff0d6;color:#a16a16;box-shadow:0 0 0 1px #e8c98f}.tl21-card-progress b{font-weight:850}
.tl21-complaint-card__footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:17px -20px -20px;padding:13px 20px;border-top:1px solid #edf2f0;background:#fafcfb}.tl21-preview-button{display:inline-flex;align-items:center;gap:7px;min-height:36px;padding:6px 10px;border:0;border-radius:10px;background:#eaf6f0;color:#0c714e;font:inherit;font-size:11px;font-weight:900;cursor:pointer}.tl21-preview-button:hover{background:#dff2e8}.tl21-complaint-card__footer>a{color:#2d5163!important;text-decoration:none;font-size:11px;font-weight:900}
.tl21-complaint-grid.is-list .tl21-complaint-card{min-height:0!important;display:grid!important;grid-template-columns:minmax(220px,.8fr) minmax(260px,1.1fr);gap:18px;align-items:center}.tl21-complaint-grid.is-list .tl21-complaint-card__top{grid-column:1;margin:0}.tl21-complaint-grid.is-list .tl21-complaint-card h3{grid-column:2;grid-row:1}.tl21-complaint-grid.is-list .tl21-complaint-card__teaser{grid-column:2;grid-row:2;min-height:0;margin:0}.tl21-complaint-grid.is-list .tl21-card-progress{grid-column:1;grid-row:2}.tl21-complaint-grid.is-list .tl21-complaint-card__footer{grid-column:1/-1;margin:0 -20px -20px}
.tl21-no-results{grid-column:1/-1;padding:34px;border:1px dashed #cadbd5;border-radius:22px;background:#fff;color:#6f808c;text-align:center}.tl21-no-results strong{display:block;color:var(--tl21-ink);font-size:18px}.tl21-no-results p{margin:5px 0 0}

/* Drawer */
.tl21-drawer[hidden]{display:none!important}.tl21-drawer{position:fixed;z-index:1100;inset:0;display:flex;justify-content:flex-start}
.tl21-drawer__backdrop{position:absolute;inset:0;width:100%;height:100%;border:0;background:rgba(7,27,39,.56);backdrop-filter:blur(8px);cursor:default}
.tl21-drawer__panel{position:relative;width:min(500px,92vw);height:100%;margin-right:auto;padding:24px;overflow:auto;background:linear-gradient(180deg,#fff 0%,#f8fbfa 100%);box-shadow:-30px 0 90px rgba(4,25,37,.28);animation:tl21-drawer-in .28s cubic-bezier(.22,.8,.25,1) both}
.tl21-drawer__handle{display:none}
.tl21-drawer__head{display:flex;align-items:center;justify-content:space-between;gap:15px}.tl21-drawer__head>div{display:flex;align-items:center;gap:9px}.tl21-drawer__head small{color:#81909a;font-size:11px}.tl21-drawer__head>button{width:42px;height:42px;min-height:42px;border:1px solid #dde6e3;border-radius:13px;background:#fff;color:#637583;font-size:25px;cursor:pointer}
.tl21-drawer__company{display:flex;align-items:center;gap:11px;margin-top:30px}.tl21-drawer__company>span{width:48px;height:48px;display:flex;align-items:center;justify-content:center;border-radius:15px;background:var(--tl21-mint);color:var(--tl21-green);font-size:20px;font-weight:900}.tl21-drawer__company small,.tl21-drawer__company strong{display:block}.tl21-drawer__company small{color:#89969e;font-size:10px}.tl21-drawer__company strong{margin-top:2px;color:var(--tl21-ink);font-size:14px}
.tl21-drawer h2{margin:22px 0 12px;color:var(--tl21-ink);font-size:clamp(28px,4vw,40px);line-height:1.25;letter-spacing:-.035em}.tl21-drawer>aside>p{color:#637684;font-size:15px;line-height:1.9}
.tl21-drawer__progress{position:relative;display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin:30px 0;padding:22px 10px;border:1px solid #e2eae7;border-radius:20px;background:#fff}.tl21-drawer__progress:before{content:"";position:absolute;top:38px;right:18%;left:18%;height:2px;background:#dfe7e4}.tl21-drawer__progress span{position:relative;z-index:2;display:grid;justify-items:center;gap:7px;color:#98a5ad;font-size:10px}.tl21-drawer__progress i{width:34px;height:34px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:#e8eeec;color:#788a95;font-style:normal;font-weight:900}.tl21-drawer__progress span.is-complete{color:#0e7752}.tl21-drawer__progress span.is-complete i{background:#dff4e9;color:#0c7b53}.tl21-drawer__progress span.is-current{color:#9b691c}.tl21-drawer__progress span.is-current i{background:#fff0d6;color:#9c6818}
.tl21-drawer__actions{display:grid;grid-template-columns:auto auto 1fr;gap:9px}.tl21-drawer__actions button,.tl21-drawer__actions a{display:flex;align-items:center;justify-content:center;gap:7px;min-height:48px;padding:9px 14px;border:1px solid #dce6e3;border-radius:13px;background:#fff;color:#39576a;font:inherit;font-size:12px;font-weight:900;text-decoration:none;cursor:pointer}.tl21-drawer__actions a{border-color:var(--tl21-green);background:var(--tl21-green);color:#fff!important}.tl21-drawer__actions button.is-saved{border-color:#efaaa2;background:#fff0ee;color:#c85e54}

/* Additional page polish */
.tl2-company-hero,.tl2-complaint-header,.tl2-content-card,.tl2-timeline-card,.tl2-status-card,.tl2-safe-note,.tl-form,.tl2-company-card{border-color:#dfe9e6!important;box-shadow:0 16px 45px rgba(13,43,58,.07)!important}
.tl2-company-hero{background:radial-gradient(circle at 100% 0%,rgba(53,188,130,.10),transparent 32%),linear-gradient(135deg,#fff 0%,#fbfaf6 100%)!important}
.tl2-reputation-panel>div{position:relative;overflow:hidden;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}.tl2-reputation-panel>div:hover{transform:translateY(-3px);border-color:#abd3c2!important;box-shadow:0 18px 40px rgba(13,43,58,.08)!important}.tl2-reputation-panel>div:after{content:"";position:absolute;right:0;left:0;bottom:0;height:4px;background:linear-gradient(90deg,#25aa72,#75d6a8)}
.tl2-status-card{position:sticky;top:96px}.tl2-status-card ol li i{transition:transform .2s ease,box-shadow .2s ease}.tl2-status-card ol li:hover i{transform:scale(1.08);box-shadow:0 8px 18px rgba(13,43,58,.10)}

/* Accessibility */
html.tl-high-contrast .tl21-hero,html.tl-high-contrast .tl21-liveboard,html.tl-high-contrast .tl21-action-dock,html.tl-high-contrast .tl21-feed-toolbar,html.tl-high-contrast .tl21-complaint-card,html.tl-high-contrast .tl21-command__panel,html.tl-high-contrast .tl21-drawer__panel{background:#000!important;color:#fff!important;border:2px solid #fff!important;box-shadow:none!important}
html.tl-high-contrast .tl21-liveboard h2,html.tl-high-contrast .tl21-liveboard h3,html.tl-high-contrast .tl21-liveboard strong,html.tl-high-contrast .tl21-complaint-card h3,html.tl-high-contrast .tl21-drawer h2{color:#fff!important}
html.tl-high-contrast .tl21-liveboard__tabs button.is-active,html.tl-high-contrast .tl21-feed-toolbar .tl-filter-tabs button.is-active{background:#ff0!important;color:#000!important}

/* Motion */
@keyframes tl21-pulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.55;transform:scale(.82)}}
@keyframes tl21-pane-in{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@keyframes tl21-command-in{from{opacity:0;transform:translateY(-15px) scale(.98)}to{opacity:1;transform:none}}
@keyframes tl21-drawer-in{from{transform:translateX(-100%)}to{transform:none}}

@media(max-width:1080px){
  .tl21-hero{grid-template-columns:1fr;min-height:auto;padding:52px}
  .tl21-hero__copy{text-align:center}.tl21-hero__copy>p{margin-inline:auto}.tl21-hero__actions,.tl21-trust-row{justify-content:center}
  .tl21-liveboard{max-width:720px;margin-inline:auto;transform:none}
  .tl21-action-dock{margin-top:-18px}
  .tl21-feed-toolbar{grid-template-columns:1fr auto}.tl21-feed-search{grid-column:1/-1}.tl21-feed-toolbar .tl-filter-tabs{min-width:0}.tl21-feed-toolbar .tl-filter-result{grid-column:1/-1}
}
@media(max-width:780px){
  .tl-container.tl21-home{width:min(100% - 20px,1240px)!important;padding-top:10px!important;padding-bottom:112px!important}
  .tl21-hero{padding:34px 22px;border-radius:28px}.tl21-hero h1{font-size:clamp(40px,12vw,58px)}.tl21-hero__copy>p{font-size:15px;line-height:1.7}
  .tl21-liveboard{padding:14px;border-radius:23px}.tl21-liveboard__panes{min-height:255px}.tl21-spotlight-pane{min-height:255px;padding:15px}.tl21-spotlight-pane h3{font-size:21px}.tl21-liveboard__stats{grid-template-columns:1fr 1fr 1fr}.tl21-liveboard__stats button{padding:9px}.tl21-liveboard__stats span{font-size:9px}.tl21-liveboard__stats strong{font-size:17px}
  .tl21-action-dock{grid-template-columns:1fr;margin:-14px 12px 0;padding:7px;border-radius:20px}.tl21-action-dock>a,.tl21-action-dock>button{min-height:74px}
  .tl21-feed-section{margin-top:54px!important}.tl21-feed-head{align-items:flex-start!important;flex-direction:column!important}.tl21-feed-toolbar{display:block;padding:7px}.tl21-feed-search{margin-bottom:7px}.tl21-feed-toolbar .tl-filter-tabs{margin-bottom:7px}.tl21-view-switch{display:inline-flex}.tl21-feed-toolbar .tl-filter-result{padding:6px 7px 0}
  .tl21-complaint-grid{grid-template-columns:1fr!important}.tl21-complaint-grid.is-list .tl21-complaint-card{display:flex!important;grid-template-columns:none}.tl21-complaint-grid.is-list .tl21-complaint-card__footer{margin:17px -20px -20px}
  .tl21-command{padding-top:74px}.tl21-command__panel{padding:18px;border-radius:23px}.tl21-command__search{grid-template-columns:auto minmax(0,1fr)}.tl21-command__search button{grid-column:1/-1;width:100%;margin-top:4px}
  .tl21-drawer{align-items:flex-end}.tl21-drawer__panel{width:100%;height:min(84vh,760px);margin:0;padding:18px;border-radius:26px 26px 0 0;animation-name:tl21-drawer-up}.tl21-drawer__handle{display:block;width:46px;height:5px;margin:-7px auto 14px;border-radius:99px;background:#d5dfdc}.tl21-drawer__actions{grid-template-columns:1fr 1fr}.tl21-drawer__actions a{grid-column:1/-1}
  .tl2-status-card{position:static}
}
@media(max-width:520px){
  .tl21-hero{padding:28px 17px 24px}.tl21-live-pill{font-size:10px}.tl21-hero__actions{display:grid;grid-template-columns:1fr}.tl21-hero__primary,.tl21-hero__discover{width:100%}.tl21-trust-row{display:grid;grid-template-columns:1fr;justify-items:start;width:max-content;margin-inline:auto}
  .tl21-liveboard__tabs button{font-size:10px;padding-inline:8px}.tl21-liveboard__stats{gap:5px}.tl21-liveboard__stats i{display:none}
  .tl21-action-dock{margin-inline:4px}.tl21-action-dock>a,.tl21-action-dock>button{grid-template-columns:44px minmax(0,1fr) auto;padding:10px}.tl21-action-dock__icon{width:44px;height:44px}.tl21-action-dock small{font-size:10px}
  .tl21-feed-toolbar .tl-filter-tabs button{padding-inline:10px;font-size:11px}.tl21-view-switch{margin-top:2px}
  .tl21-complaint-card{padding:17px!important;border-radius:21px!important}.tl21-complaint-card h3{font-size:20px!important}.tl21-complaint-card__identity strong{max-width:145px}.tl21-complaint-card__footer{margin:15px -17px -17px;padding-inline:17px}.tl21-card-progress i{width:29px;height:29px}
  .tl21-command__links>a{grid-template-columns:40px minmax(0,1fr) auto;padding:10px}.tl21-command__links>a>span{width:40px;height:40px}
}
@keyframes tl21-drawer-up{from{transform:translateY(100%)}to{transform:none}}
@media(prefers-reduced-motion:reduce){
  .tl21-live-pill i{animation:none!important}.tl21-liveboard,.tl21-complaint-card,.tl21-action-dock>a,.tl21-action-dock>button,.tl21-command__links>a,.tl21-card-save{transition:none!important}.tl21-command__panel,.tl21-drawer__panel,.tl21-spotlight-pane{animation:none!important}
}

/* 2.1 utility states */
.tl21-toast{position:fixed;z-index:1300;right:50%;bottom:28px;transform:translate(50%,18px);padding:11px 17px;border:1px solid rgba(255,255,255,.18);border-radius:13px;background:#102f42;color:#fff;font-size:12px;font-weight:850;box-shadow:0 16px 38px rgba(4,24,35,.28);opacity:0;transition:opacity .2s ease,transform .2s ease;pointer-events:none}.tl21-toast.is-visible{opacity:1;transform:translate(50%,0)}
.tl21-reveal{opacity:0;transform:translateY(14px)}.tl21-reveal.tl21-revealed{opacity:1;transform:none;transition:opacity .45s ease var(--tl21-delay,0ms),transform .45s cubic-bezier(.22,.8,.25,1) var(--tl21-delay,0ms)}
html.tl-high-contrast .tl21-toast{background:#000!important;border:2px solid #fff!important;color:#fff!important}
@media(max-width:620px){.tl21-toast{right:14px;bottom:84px;left:14px;transform:translateY(18px);text-align:center}.tl21-toast.is-visible{transform:none}}
@media(prefers-reduced-motion:reduce){.tl21-reveal{opacity:1!important;transform:none!important}.tl21-toast{transition:none!important}}